November 2023 by Lisa Haigh-Jones
Fantastic customer service, especially by Luke (Rugby store) and our in- home consultant James. Both team members were helpful, friendly, patient and knowledgeable this and competitive pricing lead to a happy sale. Thank you!
November 2023 by Miriam Cruz Peixoto
Gav and myles give great customer service. Very friendly and helpful, good luck with your training myles ??
October 2023 by Dan
Really pleased with my purchase at the Rugby store and Gav was excellent in helping me make the right decision!His knowledge and personality were second to none and I firmly believe everyone should have a Gav in their store!!
October 2023 by Moose T
Haven?t had a great experience at all from to start to finish.Visited back in May and placed an order & purposely chose designs based on a quick turn around. 3 months later it?s all in.Zero communication from the store, had to chase continuously for updates. Last minute calls from the fitter after waiting an entire bank holiday Monday for them to visit.One room holding up well but the other is already coming up.Plenty of places within a two minute walk, save yourself the hassle and just go next door if you find yourself in front of this store.
October 2023 by Hannah Leykam
Very helpful and knowledgeable staff. They checked stock, gave me all the details I needed to make an informed decision. Gav was friendly and knew a lot about the options available for what I was looking for.
October 2023 by Rebecca Barnes
Went in there shopping for options for my renovation project. Was given amazing help by Gavin, and was able to answer every silly question and deffo knew more than I did about carpets. Was able to help me pin point different types that would suit me and my home. Can't wait to order with them soon.
October 2023 by Jess Pearcey
Went into carpet right rugby recently. I had the pleasure of meeting gav. He was extremely polite and well mannered. He was very helpful.
July 2023 by Sian Dowsett
A perfect experience. It's lovely to go into a shop a find a friendly, knowledgeable and polite person to greet you. Would recommend. Thank you Luke.
July 2023 by Victoria Frankland
Well, where to begin - had a shocking experience at competitors last night! Safe to say we were facing a deadline and no carpets!Alas - tonight we?ve been to Carpetright Rugby and Gav was AMAZING! What an absolute gem! Some serious recognition needed for this bloke!He?s rescued not only a domestic, but an all round moving disaster, had we not have decided today what we needed!Honest, funny and on point!Thank you Gav! ??
July 2023 by Blobby blobby
Great service from Luke and Gav. Popped into Carpetright Rugby to get future ideas for my bedroom and lounge. Luke and Gav where fantastic and I will defiantly return to them when the time is right for my renovation. They where really knowledgeable and directed me to what I needed. Super helpful and friendly.
July 2023 by Samantha O'Boyle
I had a lot of questions about different types of carpets for different areas in my home, and Gav was very helpful and knowledgeable. He advised which would be best in each area.
July 2023 by Ashlee Barratt
Great service from the Rugby store. Gav and Luke have great product knowledge, I'll definitely be back!
July 2023 by Amy Tyrrell
Gav was excellent, can?t fault his service. Very friendly and personable he is definitely an asset to the company
June 2023 by Hayley Watkins
I just need to express my gratitude to the amazing young man at your Rugby store, Gav was polite professional & such a huge help. Honestly more stores need people like Gav in them. I can't recommend enough. A pleasure to shop there.
June 2023 by Luke
Went into the store yesterday to get advice on a new carpet for the bedroom. Spoke with Gav who was very helpful and had great knowledge on the products. Overall a very pleasant experience