Car Inspection Stations in Rugby, Warwickshire

“After a poor experience at the Northampton branch which left the balancing of the wheels incorrect and the steering wheel shaking. I spoke to Jamie i believe,who promptly answered the phone,gave me a allocated time. Slightly odd layout from parking to entrance however didn't effect the service. Wasnt ignored at reception and instantly the work was related to a co worker who used a seat cover and clean gloves to bring my car in. The balancing was redone and tracking checked within 30mins and ready to go. The balancing was previously well out and redone and the tracking was fine.my car instantly drove straight and no more shaking of the steering wheel.. everything you expect when having tyres replaced. The customer area isn't the best environment and the toilets are a state the same, which do let it down as the service is so much better. Just a little love and pride for the place would make such a difference for customers experience. Overall a positive experience,hassle free prompt work carried out in a good manner. Pictures are weight on wheel added at Northampton and the correct weight required done at rugby..no issues afterwards. Regret not using rugby in the first place.”

“I had an MOT that was finished within the hour and came back to collect it and had absolutely no problems with anyone or with the work they had done. Will return for my next one and other repairs. Ken on reception was very helpful!”