October 2023 by Jovita Kazlauskait?
Not even worth a 1 star what a rubbish place would not recommend to anyone to shop in this store. People in here doesn?t know how to speak with customers. Customer service on the phone more helpful and friendly did everything to help. So avoid avoid Rugby store.
October 2023 by Philippa Spencer
The whole experience was great thank you thanks to the ladies in rugby store and Anthony and Louis delivery team
September 2023 by Karen Rowles
Great, well laid out showroom with plenty of choice. Staff friendly and professional. Plenty of free parking adjacent to the showroom.
September 2023 by Suni
Helpful and friendly staff at Rugby Bensons. I purchased a mattress but haven't received it yet so cannot comment on the product as of yet.I was a bit disappointed to pay £39 delivery and thought it may have be wavered due to the high price of the mattress I purchased and came back to the store instead of purchasing online.
August 2023 by Donna Haycox
Lack customer friendly approach in store, continually trying to sell most expensive products, no consideration for budget. Didnt like challenging when asked about other products within my budget, however product we recieved excellent and delivered as advised, friendly delivery chaps too.
August 2023 by santosh skpasumarty
Never ever will buy again from bensons beds. Delivered a defective piece. The bed itself took nearly 2 months to arrive and that too a defective piece. Rubbish my way to unpack and pack. Lost money for the person hired for assembly.
July 2023 by Elijah Spookie
Christine in the store was helpful, knowledgeable and friendly. The bed arrived on the day and in time frame promised and was delivered by Dave and Chiechefu. A credit to the store all lovely people. My next bed will be from Bensons when i need it.
July 2023 by Dave Wilson
The ladies were friendly, knowledgeable and professional. We were guided through the options without any pressure. The products were all excellent and options very good. We are confident that we have made a good choice for our needs.
June 2023 by Sue Johnson
No problems from selection to delivery - our new bed is fab!
May 2023 by Robert Henning
This is a lovely store, well laid out and excellent assistance from the floor staff.
April 2023 by Joanne Varley
Excellent Service from Julia, she was very professional, knowledgeable and friendly. We didn?t feel under any pressure to buy and we were left to try other mattresses that she recommended based on the information we gave her.Really looking forward to our delivery and we will use Benson for beds again in the future
February 2023 by simon sutton
Great experience from start to finish. PrProfessional and courteous with a brilliant delivery service. Highly recommended!
January 2023 by Rob Henson
Great service from Christine at the Rugby store. Got a great mattress at a great price. Recommended!
December 2022 by Liz Barry
The beds I was looking at I was told they wouldn't last the quality wasn't that good etc. We were then steered to a clearance bed. It was more than my budget and I explained this to the lady serving MrAssured not a problem "we" could do something about that, no worries. So after a bit of hmming and arrring I decided yes I would go for it. As long as price was ok. I said time was tight as I had a meeting to get to. The lady made a call and said the price is what it is and no room to move. Which meant I was paying over what I could afford and I put the extra amount on my credit card. We did look at finance but how she explained was the remainder would have to be paid in full before i could collect the bed.
September 2022 by Chris Reading
Brilliant buying process and experience from sales through to delivery/installation. Excellent communication throughout. Delivery team really positive and professional representatives for the company.
