March 2024 by Beáta B
Unprofessional, unbelievably rude and grumpy salesman. No basic manners, no respect of the customers. Won't be returning as long as someone like this is in charge of such a great shop. Unfortunately all the bad reviews regarding this salesman are true, experienced first hand today.
January 2024 by Ali Armitage
Shop is great but male staff member, usually there on a Saturday rude and grumpy. Grumpy when leaving donations too. Needs to learn how to speak to people
January 2024 by Mark Haines
A great little charity shop.The staff have always been polite and friendly on my visits. I love searching for a bargain or 2 when I'm in the area.
January 2024 by Melanie Brooker
I go to this shop often and there is always a bargain to be found. Well laid out and quick turnover of stock so there is plenty to look through each visit. Staff seem friendly and are polite. Plenty of parking also. A great little out of town charity shop!
August 2023 by %
Excellent customer service, helpful and friendly staff. I would suggest ignoring the majority of negative reviews on here as in my opinion it is a reflection of one?s personality as opposed to the reality of the situation - it is 2023 and as unfortunate as it may be, prices in charity shops are on the rise - like everything else. It is important to remember that the ?charity? is not for oneself it is for those in need.
May 2023 by Sage Market
Really wanted to go here but after reading review it?s expensive. I won?t be. I?m fed up that charity shops think they can charge eBay prices? There?s no pound rails anymore there?s nothing your not supposed to be a shop!
January 2023 by Angela Pritchard
Poor company to work for -hostile work environment. Ended up getting Covid-19 from a fellow staff member that knew he had it. My personal things were stolen. Bullying staff members. Avoid at all cost.
November 2022 by IL GATTO ZEN
Badly maintained shop Rude salesmen do not greet you when you enter or when you leave, the clothes are at very high prices as if they were new but some are really shabby !!!
November 2021 by Karl Malin
Stop taking 2 hour lunch breaks !! Badly run branch and the staff here need proper management. Just taking the wazz.
November 2020 by Vicky Smith
Ludicrous prices. Anything with a well known brand is priced at £12.50-£15. For example, a Jack Wills T-shirt is priced at £12.50, also Hugo Boss, Superdry and Ralph Lauren. These brands aren't deemed as "cool" or wearable anymore to anyone who is into fashion. Even if you priced a Jack Wills T-shirt at 99p you'd struggle to sell it. There is clearly someone in the back of the shop who thinks they are "down with the kids" and are putting high prices on brands that were popular 10 years ago. Elderly people also don't want to pay these high prices. So it makes me wonder who will buy it? The only other items for sale in the shop are the sort of things you'd find in a jumble sale, therefore again are overpriced for what they are. I wouldn't bother travelling to this shop again as I've only ever been a handful of times and it's a big disappointment. The shop would be better off pricing items are 99p at the most to get rid of it and £3-£4 for the more decent stuff. The other charity shops in Rugby are very reasonably priced which make it an enjoyable experience, unlike this shop. Charity shops are supposed to be for poor people and to make money for charity on items they are given for free.
November 2019 by Gwyn Roberson
Regularly donate here, however you sometimes need to persevere as they stop taking stock at some points in the year
