December 2023 by Wone Soko
Speedy service, helpful staff, no waiting times, space to sit
June 2023 by Phil OShea
Was told to wait until midnight for my address to be changed in the system so I could report a damaged card and have a new card sent to an updated address as was travelling. This is an urgent matter as cannot get cash. Waited until 1am and still no change. 2nd attempt to get a replacement card whilst travelling. Just terrible terrible service.
May 2023 by Adam Pau
Worst managed bank ever seen, leave someone more capable to run the Rugby branch please!!!!
April 2023 by william corcoran
Poor unprofessional service. Closing time is too early.
March 2023 by Renita Anand
Terrible experience. Appointment time not honoured. The lady at the reception was rude and unhelpful. Finally walked out after 30 mins without getting anything done as we were still not called in and I had another meeting (which I mentioned to the lady at the reception right at the start). Waste of time. Moving to another bank!
February 2023 by gary james
Wanted to reg a lpa quite simple I thought 8 weeks for first available appointment. Joke. Quicker to close account and go to another bank.
November 2022 by ken garside
If this is progress then Barclays bank should go back to old ways when changing your Address was simple. My wife is the main name on this particular account. We are in the process of trying to change the address and at this point we were on hold for 35 minutes. We have now finally got things sorted the person who spoke to us was extremely helpful. However the management of Barclays bank should think do they want to lose customers . We do not want to use Internet banking and should not be forced to do so. The person who spoke to us deserves more than One star.
September 2022 by Julio Santos
Disgraceful.
July 2022 by Andy Coles
Bad service at this rugby branch
May 2022 by Emma-Louise Holsey
Closing of the branch in my town meant I had to travel to Rugby. Counter service not available on Saturday (not advertised on website).The rudest and most unhelpful waste of a girl in reception who said she would help then helped 2 other people and left me waiting when I said it was shoddy service (found out later she was a temp) finally had great service from Charlie who went above and beyond to help me and is the only saving grace from this awful branch!
November 2021 by Sean McGlinchey
Extremely helpful staff , always a pleasure calling in here. Machines can be ?quirky? but there?s always someone to help ??Shout out to the Indian lady behind the counter , always glad to do that little extra and Courtney who spent ages sorting my account issues out, nothing was too much trouble , keep it up Barclays ?
November 2021 by Suzana Deaconescu
Staff aren't very helpful and the self serve machines have queues
September 2021 by Doris Boye
The sh*tiest Barclays Bank I have ever come across. Opening at 10am and Closing doors at 2pm, no chance for actual workers to have the opportunity to use branch service. And they don?t open on Saturdays.They are better off being permanently closed. Useless branch.Don?t even deserve the 1 star.
September 2021 by A M B
No stars!! Barclays are Europe?s most prolific investor in fossil fuel projects :(
July 2021 by Martin Popov
Excellent service every time,good location.