December 2023 by Jason Worsley
The team at Home Instead Warwick and Heartlands looked after my Mum and her needs for some years, until she moved closer to us in Plymouth. The care they provided was excellent. They have a great team in the office, and their visiting carers are wonderful. Mum will miss the regular friendly companionship of a caring group of people that knew just what she needed, and I will miss the support of a very tight and reliable team that was always there, no matter what Mum's needs demanded. They will be a very hard act to follow in Plymouth.
July 2023 by Wyn Maposa
Home Instead is a great company to work for.The pay is not bad, staff are amazing, very friendly!All trainings are free and they make sure they are always up to date.They have lot of work too but sometimes u don't know where your next work assignment is after your 1 or 2 weeks off?/ holidays.I highly recommended this company
July 2023 by Cindy Neale
Undoubtedly the most rewarding job you could ever wish for, and making this change in my career is quite simply the best decision I have ever made. Clients are absolutely delightful, and care professionals are well matched to them. I was completely new to the care sector, having worked in another field for many years, and I felt that training was very thorough, and I am extremely proud of all the new skills I have acquired, which have enabled me to feel that I am really able to make a difference. The rewards of doing this job are indescribable - to know you have put a smile on someone's face, or that someone's day was a little easier or happier because you were there, gives you a feeling of joy and pride which is hard to capture in words. I also love the team I am part of, and have nothing but praise for my dedicated colleagues with whom I share clients. I have been with the company for approaching 4 years now, and at the start intended only to do a few hours per week, but by choice, I have built up to full time and I wouldn't have it any other way. I would recommend Home Instead unequivocally to any prospective client, family member, or care professional. I can't speak highly enough of my experience of working here.
July 2023 by Angie Sugars
I will have been working for this company for a year in August. I chose this company and my role as a result of the care my nan received. Although it was not awful- I always felt it was lacking in offering individuals and their families positivity, encouragement, engagement with each other and others, regular choices in activities and above all time and patience. I wanted to play my part in improving on the care given to those who need it and what better way than to do it in the clients own homes for as long as possible.I find my role with this company so rewarding, I look forward to the next working day, in seeing my clients and the positive impact I am making to their lives and that of their families and indeed those who may not have family.It is very easy to become attached with some clients- this is natural- but it is important to keep to the professional boundaries. I personally look on my clients as if they were my family, my nan-(from a distance) and remind myself how I wanted her to be cared for by me and other care professionals- with dignity and respect whilst remembering that they still played an important role in society, in peoples lives- that they mattered and deserve to be valued and cared for.The impact you make on that individual client and/or their family is huge- however big or small your part is and realising that is job satisfaction in itself.
July 2023 by Maggie Donaldson
Worked for Home instead for 3 years, supported by managers, who are approachable and friendly. Other Care Professionals are great to work with. A high standard of care is given to all clients.
July 2023 by Ann Donaldson
Amazing company, lovely people both in the office and out in the community. Such a caring company at the heart of it all. Started my care journey with home instead and I haven?t looked back!
July 2023 by fleur roache
I have been working for Home Instead for 6 months now and I absolutely love it, love my clients. The management team are very supportive and approachable.
July 2023 by donna Aldridge
Been working with the company for 6 months now and I absolutely love it...love my clients. The management team are approachable...supportive and very fair with any issues I have come across as I'm still learning.
July 2023 by ilknur yavanirmak
Very professional company
November 2022 by EllsBells
Home Instead Warwick is an amazing company to work for, I am supported through everything by the Managers. Great working environment. Always feel part of a great team and we have a wonderful team of carers!
May 2022 by anna taylor
concerns/complaints..not always accepted well..office managers can be difficult to deal with to gain positive outcome...perhaps some customer service training would be useful....one in particular was .belligerant.negative and unhelpful and told me I should look elsewhere if I was not happy ...!The majority of my carers were courteous and treated me with care and maintained my dignity during personal care.working from my agreed care plan....thanks to my carers you were appreciated .
