November 2023 by Richard Guest
One of the items on my order never showed up. I sent emails, spoke on the online chat, spoke via Twitter and they weren?t prepared to do anything about it. Basically saying that it was sent out by them and that was that! The worst customer service I have ever received. Avoid this company and anyone who uses Evri as their courier at all costs!!! Be warned.
August 2023 by Kate Oliveira Silva
Good sports stuff and cheap but can't stand the owner or how he treats his staff. Wouldn't shop there if I could afford full price, but I only go in about once a year
August 2023 by Lara lolz
Dreadful service .. I went in store to purchase an adidas t shirt and the price was quite clear on the label however when I got to the till I was told the price had gone up and I would have to pay more even though the t shirts were all out at that price ! The gentleman assistant was awkward and rude and I was told he didn?t have to charge me the same as the ticket - he could withdraw the t shirts from sale if he liked .. jobsworth I?m sure and unlawful ! Disgusting !
August 2023 by Lars
Dreadful service .. I went in store to purchase an adidas t shirt and the price was quite clear on the label however when I got to the till I was told the price had gone up and I would have to pay more even though the t shirts were all out at that price ! The gentleman assistant was awkward and rude and I was told he didn?t have to charge me the same as the ticket - he could withdraw the t shirts from sale if he liked .. jobsworth I?m sure and unlawful ! Disgusting !
August 2023 by Joy Jackson
Stairs to womens dept were filthy. Prices do not match website. For this I will shop online.
June 2023 by samita gurung
Worst experience ever by one of the staff upstairs whilst browsing through the clothing. Told us to put the items back in a proper place in a very unprofessional way eventhough I was still looking for the right size for me. Is it the customers who arrange and put the products in the right way or the staff? Literally it was so unprofessional
April 2023 by Liz Taylor
Very good service well done thank you
February 2023 by Jacqui Nation
Freezing cold in the store as heating not working - poor staff were really cold!
January 2023 by Anne Lettice
Went into nuneston store bought a sol cal jacket for my sons birthday hanger said xxl when I got it home to wrap it was only xs staff not paying attention to stock or when they serve
December 2022 by W. R.
Visited today, one person trying to help a multitude of customers in the shoe section. Asked a female for assistance, she radioed someone. Waited quite sometime but the guy never came over, despite being advised a second time by the lady.So, I went to the counter with my query, unfortunately the young girl really didn't seem bothered and had to make an enquiry (on the radio once more) after being prompted by me.Left without buying after being told what was on the shelves was what they had. There was no inclination to check though.NOT YOUR GREATEST DAY OR DEMONSTRATION OF CUSTOMER SERVICE SPORTS DIRECT.
July 2022 by glenis campbell
Not very helpful at all brought several items one being some firetrap mens boxers ask the lady who was serving me what size they were as I hadn't got my glasses on they weren't the correct size but she never offered to look for me so told her to leave it paid for the items then decided to have another look I found the correct size so went and paid for them on the way out the alarm sounded there was a worker up some step ladders he looked inside my bag and it was the firetrap underwear that had set the alarm of the only receipt I had in the bag was for the underwear so I was asked to produce my other receipt which I had to search through my handbag and coat pockets so all in all I was treated like a shop lifter I will never return to that shop
July 2022 by Ashfaq Bakali
Beautiful and economical store. I was looking for a backpack and couldn't find one. I went to Sports Direct and wow! I not only found the one I wanted but at a reasonable price too. Brilliant!
July 2022 by Noah Lyons
It's an OK shop but there are not many good trainers there are some OK shoes for things like school and work the service is quite slow. Ontop of this there is inconsistent amount of sizes for clothing items like a back jacket is in all sizes but only in like medium in a blue jacket
July 2022 by Gemma Holt
This store is dirty, and some of the staff are vile!. If you don?t like working at this store LEAVE don?t take it out on customers who are asking you to serve them because we were waiting while you stand around having a conversation!Very rude staff on ground floor and the place just looked like a jumble sale. Didn?t even get an apology for the way we was spoken to.
July 2022 by James Starkey
I called all morning and no answer at all, which is pathetic, when I went in anyway they were helpful and had exactly what I wanted in plenty of sizes.
