August 2025 by Bigdavesdisco Johnson
Great service
August 2025 by Cherie Padmore
Great experience, professional, friendly and knowledgeable staff. Great deals on the glasses.
August 2025 by Samuel Iyiolade
Great place. Staff very attentive, welcoming and supportive ready to help and give you your solution. Just articulate your vision problems properly.
August 2025 by arii
Rude staff members and have no concept of time. Disgusting!!
August 2025 by Kasarachi Onwukamuche
Friendly staff, listened and attend to all my complaints and gave me the best treatment possible. Will recommend specsaver
August 2025 by Hana Adams
I can't fault the friendliness and professionalism of the staff but having been a customer for a number of years I can question the existence of an appointment time as I have NEVER been seen at my appointment time.
August 2025 by Ravikiran Ramakrishna Pawar
Very professional and knowledgeable team. Helpful during every step of the test.
Everything was explained and discussed before moving to the final stage
Very happy
August 2025 by Colin Vincent
Friendly, helpful and the recommendations saved me money.
August 2025 by leonard bickley
Excellent service as always
July 2025 by Haryomi Damilola
The best Specsavers Branch ever, fast service and friendly staffs
July 2025 by ALISON KING
Helpful, knowledgeable and reassuring staff.
July 2025 by Bernard Fitzgerald
The only place to go
April 2025 by Glyn Proctor
Picked up my new glasses on Monday and they fit really good no need for any adjustments as they are a good fit. The service was very helpful and friendly again so very pleased with the style and really like the new push button cases.
April 2025 by Teresa Griffiths
Excellent service. Nothing is too much trouble. Great staff
March 2025 by Hangul Master
I had a really unpleasant experience at this store. I had my appointment which I self booked for 11:50am. From the moment I walked in, I felt dismissed and judged. During my appointment, the optician made a completely unnecessary comment suggesting that I "wouldn't want UC knocking on my door." Regardless of whether it was intended as a joke, it was loaded with judgment and assumption. It felt like I was being accused of trying to take advantage of the system, which couldn't be further from the truth. I was just trying to see if I could get my current glasses tweaked to make my day to day vision better when I'm out. I shouldn't have to say this but it's not an opticians place to make judgements or assumptions about anyone regarding their circumstances like that, they stepped far beyond their role today which needless to say is NOT ok.
I?m not ?living it up? ? I?m simply trying to access basic healthcare. Suggesting otherwise without any understanding of my circumstances was insensitive and unprofessional. He also made remarks like "between you and me, your eyes probably haven't changed that much," which came across as dismissive rather than helpful.
On top of that, the overall demeanor and body language I experienced felt condescending and unwelcoming. No one should have to feel like they are being judged or humiliated when trying to take care of their health. I hope this feedback is taken seriously to prevent other customers from enduring similar treatment.
Overall judgemental, insensitive, tactless and arrogant.
