July 2025 by Chris Perry
Great service from Ethan. That guy deserves a pay rise. Sorted me out with a newcontract in no time. Highly recommend.
June 2025 by Glen Burnham
Went in and explained exactly what I wanted and got it.
No pushy sales, not pushed into a phone a didn't want.
June 2025 by Ian Ball
O2 are completely crap company. You can't contact them at all by telephone, email or text or on line.
May 2025 by Andrew Porter
Excellent customer service given,
Bal demonstrated significant professionalism navigating me through the complex problem I had with a 3rd party company. Bal provided help and support exiting the 3rd party and setting up a new contract with O2. I felt my new contract meets my needs and expectations going forward. Bal, Kam and Ethan are a very professional team addressing customers communication requirements. Very highly recommend.
April 2025 by sue c
Great service today from Bal. Very helpful and informative with a query I had. Managed to sort straightaway Thank you
March 2025 by Deneice Perrett
The staff in the shop are always very helpful with assisting my queries. Fantastic customer service from the gents as always
March 2025 by Jim Windrum
Very good customer service in the 02 shop Nuneaton. Joe and Bal were very helpful??would recommend 100%
March 2025 by Andy Ward
Absolutely excellent service which cannot be faulted in any way
March 2025 by Marvin Cook
Very helpful man, Bal. Sorted me out.
All good. Can't recommend enough.
Thank you
February 2025 by Shannon Leigh
Went into store today because I had an issue with my new phone because of the SIM card and the two guys in the shop were so helpful and comforting as I was very frustrated with the helpline. I can?t recommend them enough, the one guy was called Joe who was amazing and can?t fault and the other guy (not sure of his name) was making me laugh when I was upset, just excellent customer service, because of these two I will be staying with O2 in the future, thank you so much
January 2025 by Danut Turlea
Good services and nice staff
December 2024 by John Morgan
Bal is Ace.
October 2024 by keiran chesterton
5* service by Nicole, patient and found me the best deals will definitely be travelling to the Nuneaton store from now on
October 2024 by Christine Lees
Bad company you owe me £239 Links are you for real ??? AVOID AVOID AVOID customer service is terrible and after care don't exist you can't get in touch with anyone in UK on any service AVOID AVOID
July 2024 by Baldwin Stewart
great service