January 2024 by Aps
Staff were extremely helpful and friendly ??
August 2023 by Paul Bishop
Terrible ordering online 20% off coupon only takes of 5% hard work I'll buy elsewhere
August 2023 by RASHMIRANJAN HATI
Good place shop for clothes, shoes and jackets. Superb products. Loved it.
May 2023 by Mctaggart Spooner
Top drawer service from the two staff. Could not have been more helpful.
March 2023 by Lisa Welsh
Just another shop going in leamington Spa, sad to see this go!?
February 2022 by Andrew Cole
Serves its purpose. would serve better as a kfc
December 2021 by Maria Baena
Racist and unprofessional staff!I went today 29th November 2021 in the morning (around 10:00 am) to return a hat I bought for my daughter as it didn't fit her. I had the receipt and the hat had the label on it. A sooner the staff ( a tall, bold man and a short woman dressed in a black uniform and glasses) heard my accent, they didn't like the idea of me returning the hat. They had a disgusting attitude towards me. On the one hand, I got my bank card out for the money to be refund in to my account and the man snatched it from my hand. I was in shock. I thought : OMG, Is this really happening? How rude this guy is...On the other hand, the woman who was doing the operation of the refunding was shouting at me. I think she thought I was deaf.Having an accent does not mean that a person is deaf . I perfectly understood everything she said to me. I felt offended and discriminated by them.These two individuals have got no manners. They should be sent to do a discrimination training.
July 2021 by Frederik Tima
Always help me Google maps I can't trust any other GPS
May 2021 by Rob Lockyer
This is a very handy store in Leamington for outdoor kit and general casual clothes. They didn't have what I needed on this occasion but the staff were helpful and friendly.
September 2020 by Gustavo Diniz
Returned jackets two times for becoming unstiched at different places. Lady said it was my prerogative not to buy this brand anymore. Spot on. Terrible customer service and experience.
September 2020 by Rouba Woodward
Fantastic customer service. Helped me with a coat that I had no receipt for. Highly recommended.
July 2020 by mustn't grumble
I recently purchased a jacket from trespass for my wife . Having only Worn the jacket a handful of times there seemed to be abnormal amount of down coming out of the jacket. I understand that there is always going to be certain amount of feathers but this was ridiculous. So my wife decided to return thejacket, but I'd lost the receipt and payed cash so there was not paper trail to prove we'd actually purchased the jacket in-store. We tried afew places even called the 0800 helpline but no joy.Until we took the jacket to the Leamington branch of trespass where they were happy to exchange for a different jacket or order the same jacket, so we purchased another jacket a paid the difference.Thanks for your cooperation in this matter
