January 2024 by Alma Sheh
The woman who works there is very rude and unhelpful she ignores you for everything the worse postoffice
December 2023 by Fried Buffalo Wings
Consistently friendly and efficient service. Sometimes a bit of a queue, but that?s perfectly normal for a post office. Don?t understand the bad reviews - what do you want: to get your letters and parcels sent off, or to get your shoes shined while you wait and make a friend for life? Get real!
December 2023 by Jan Collins
Best Post Office around. Love the lady in here
December 2023 by John Mcbey
Rude and very unhelpful, a disgrace to the #postoffice !
December 2023 by Tanya Newman
Second time coming here I did have nice things to say about this place first time but unfortunately I came here the second time and had a lady service me that was nothing but rude I walked in and heard yeah over here scans the code stick on there (meaning putting them on the scales please without the please) and then just throws the receipt at me you so disgustingly rude get another job if you don?t like serving people you rude disgusting vile human being I will never return to this again I couldn?t care if dust time I come was good service doesn?t make up for the times you get treat disgustingly by other members of staff
October 2023 by Stuart Perry
Well I shall never use this post office again. Appalling customer service but perhaps they don?t want customers so that the two ladies can chat all day, as they did the whole time I was being ?served?Found the whole customer experience dreadful and also extremely rude. No hello, goodbye or thank you.Totally different from the Whitnash Post Office where the staff are ALWAYS such a pleasure to deal with.Come on Post Office - get your act together with your staff !!!
September 2023 by Mr G
Staff are pleasant and happy to help you.It's just a little bit small and always seems to be really busy there's two counters but normally only one person on.
October 2022 by funkyjams
A really friendly & helpful little Post Office these days. Glad it's my local.
August 2022 by T
0 stars! This place just seems to go from bad to worse. The 2 women here previously had pretty poor customer service, always on their phone and barely a smile or hello but they weren?t rude. The woman running it now they?ve gone is awful, bring back the others! Rude, sarcastic, and full of attitude. Wouldn?t recommend to anyone, I?ll make the journey to Clarendon or Whitnash where i?ve always got friendly service with a smile!
August 2022 by Unapologetic Me
I needed to return a large and heavy parcel and already had a returns label so it was quite straightforward, the person was nice and helpful and I'm definitely more inclined to go back. There often seems to be a queue but great for parking when you have a heavy package
May 2022 by Daniel Wall
The new woman working here was really nice and helpful. The old people who worked here before were vile, hopefully it can recover its reputation
January 2022 by Trevor Baker
Unbelievably rude and ignorant lady works there. A lack of good manners and basic customer service skills. I wouldn't be confident in even getting the correct information from this office. A far cry from the professionalism of the old Crown office's.
December 2021 by Emily PEGS
The post office has recently changed ownership and from January the staff will have changed, so no longer the rude unhelpful staff who for so long deterred customers. The new owners could not be more helpful, they've just put through over 500 calendars I was posting out for a charity, and they went above and beyond to help me.So I would definitely recommend local folk return to give them your business.
July 2021 by A l
If you need to go to a post office in Leamington, DO NOT GO HERE! Two of the members of staff are extremely rude and have no manners whatsoever. One of them often on her phone or reading the newspaper as she is serving you, speaks very bluntly and gives dirty looks, and expects you to know what to do with a parcel without telling you. This post office is where I've experienced the worst customer service of my life. They need to replace their members of staff with better trained, more polite and just nicer people. If they are not prepared to do this, I advise people to steer clear.
July 2021 by Tom Watlow
Went to the post office this afternoon, just to post some envelopes. However, I wish I had read the reviews first as it seems I?m not the only one to receive such shocking customer service. The lady who served me was on her phone when I greeted her, and she was incredibly rude throughout. It was my first visit to this post office, but she expected me to know the exact way that they work and spoke to me as if I was stupid when I asked questions. I definitely will not be returning again, and will instead go to the post office on Clarendon street even though this is further for me.
