August 2025 by Palwasha Torgul
The staff amazing especially Nish
July 2025 by Tony Moore
Deliveries to this store are a shambles
June 2025 by Sean Willis
Friendly staff and good selection. Also a TUI travel agents inside as well as a Costa
March 2025 by Didi Locks
Appalling! Drove 30 mins through literally hell just to get to the store to be told my goddaughter present was in store but they were unable to deliver it to me as their machines were out of order due to an outage. No apologies and zero alternatives given just a shurg of their shoulders. Zero cst service
February 2025 by Rosemary Hopkins
The toilets were disgusting messy and dirty. I mentioned this to a staff member who said the cleaner didn't come on a Sunday, just shrugged her shoulders and walked away. If the facilities can't be maintained to a hygienic, acceptable level then close them completely. No point risking your health in such a disgusting environment.
December 2024 by Mick Cone
Dreadful service, poor staff. no customer service. DO NOT USE
October 2024 by James McDonald
Good range of product. Availability mixed. Fitting rooms filthy and need sweeping - dust and dirt all over the floor. Look like they haven?t been cleaned for months.
August 2024 by Aman Arora
Very bad experience with the staff while returning faulty product.
June 2024 by Camillo Boschetto
I came here couple days ago and bought some shorts and t-shirt. The lady I been served was a blonde lady and she was absolutely amazing.
Came back today because I had to collect an item and exchange a pair of shorts and I been treated absolutely bad.
Today there was this guy short hair with a really bad attitude,seems like he didn't want to work in there. Plus I asked polite where the collection point was and he answer me back (angry) I have no idea try downstairs.
If people do work for customer service they should be more kind and polite,if they don't like the idea to deal with customers CHANGE JOB!
NEVER CAME BACK HERE AGAIN.
That was absolutely ridiculous.
In case someone would tell him off I came here on Thursday 6th of June at 9:15am.
January 2024 by Sumit Ranjan
Good collection
August 2023 by Linda Wass
Visited Shires store to see if could order a shade for a light fitting bought a few years ago. Lucy was so helpful and tried several options to try and trace the shade. Unfortunately as the light filling is several years old the store and warehouse do not hold replacements.She also offered advice on how I may beable to source the shade. Thank you to Lucy for her help .
July 2023 by pardeep chohan
An amazing salesperson blond hair lady She was delightful and knowledgeable. Told me my suit is machine washable. Was just service with a smile. And enjoyed her company. Wished us well for areForthcoming wedding do. Faultless
June 2023 by Nigel Smith
Who knew Next close their stores on a Monday's? Came up to collect a pair of trousers and found the store closed on Monday!!?? Went over the road to Marks, who were open, found a very similar pair of trousers which were a few pounds more, not a lot, but higher quality and pleased as punch. Strange opening hours Next...you must be losing a fortune.
April 2023 by Bern Daly
Unfortunately, we were there on Monday, queued for 15 minutes because of a return item on one till and inability to print a receipt on another till. Assistant called for a manager who failed to appear, seems she was in the stockroom and didn't hear the call, she was unapologetic and said it wasn't her fault.
March 2023 by Gurdip Sidhu
Very good.