April 2023 by Sarah Johnson Gibbs
I?d like to give it no stars
February 2023 by Ian Perry
Rude and unhelpful, what happened to customer service?
July 2021 by Bib the Boulder
If you want to experience 'how not to treat customers' then this is the bank to join. Aggressive surly 'welcome' staff (the irony is beyond a joke) who excel in making you feel anything but welcome. Then there is the constant harassing to have digital banking (talk about turkey's voting for Christmas) and the insistence that "you MUST have the banking app". I won't. Dissent and the doorman (aka the welcome host) immediately pops up to tell you: "you will be asked to leave if you don't calm down". I was calm. I subsequently now drive to my former RBS branch in Leicester where the staff are polite, treat me with respect, and where I am made to feel welcome...
July 2021 by Joshua Douglas-Smith
I worked here during a summer break 3 years ago. 9 weeks in and I left the place, that speaks volume. (have a Degree & career now ). I remember One member of staff was particular rude to the staff, customers and to me. I wonder if she still works here.
July 2021 by chris osborne
Why are the branches not open on Saturdays,some of us have to work and with short weekday opening times and no Saturday opening it is impossible to get into the branch.There was a atm to pay cheques into but that has gone now.Very poor customer service
July 2021 by Time with Nature
Wrong times!! Wasted half an hour because it?s wrong on the web site!!On the bright side.... I had a look at the times on the door and it said Monday to Friday 10.00am to 3.00pm incase anyone wanted to know.
July 2021 by R M
Would be great to change your opening time on Google as it shows you are open on Saturday. It only take two minutes to do
April 2019 by Ron Storr
Very helpful staff, pleasant surroundings.
December 2018 by Michael Gray
Very friendly and helpful staff; Natwest, do not even think of closing this Branch! Your staff hold it together and are by far the best reason to stay with your Bank, as there are few other reasons.
March 2018 by Colin Durrant
Friendly and helpful staff. Sometimes it is annoying when there is a long queue but its not their fault. The branch itself is pretty good. The bank, don't really do much for you.
August 2017 by Helen Mitchell
Very helpful staff and a nice environment.
