January 2024 by Kate Brennan
Dreadful experience today. I don't blame the staff, JD owners should train them better. Website said up to today 7 January 2024 returns would be accepted and money back. Not so apparently. JD Sports owners sort yourselves out. Despite your unethical treatment of customers you are raking it in. Hopefully not for much longer.YDon't
December 2023 by Sumit Ranjan
Good shoes and collection
December 2023 by blue red blue
The store refused to take gift card from a one4all voucher ( can be used in multiple stores included JD,Footlocker ect..) and had no real reason why they don't, staff where pretty useless.
October 2023 by Jagdish B
Typical over priced store in the name of few branded stuff, staff is mostly teenagers doing part time, they really don?t care visits the outlet, barely interested in customer service.Limited stock and range of shoes available, better go to Sports direct instead of this.
September 2023 by Nathan Nicoll
Staff standing doing nothing but chatting to each other. Couldn?t get any useful help
July 2023 by Mr G
It's ok not a great selection of trainers or clothes very small store.Don't seem to do half sizes in trainers.Not a lot of staff today when I went in was stood around for ages looking for help nobody approached me.So left disappointed.
July 2023 by Ian Ian
It's OK but expensive for casual / sports clothing
June 2023 by Andrew Booth
Decent range of gear polite helpful staff
May 2023 by Derek P.
great service, great promotions, nice atmosphere
May 2023 by EmJay
Not as good as the one in Coventry city centre
April 2023 by Bassmayka 9
The manager and the staff at this store treated me in a very good way today.. Even though it was only a small payment issue the manager was on it and all the staff were very polite and understanding.. much respect
February 2023 by Cherrie Hewitt
Excellent service, polite friendly staff.
January 2023 by Michelle r
Awful, messy, loud horrible music. Staff miserable. Avoid
January 2023 by anon anon
Absolute disgrace!!!! I wouldn't have given them 1 star if I had a choice.The customer service is shocking!! Bearing in mind it is nearly Christmas 2 staff on till and 3 including the store manager just stood on the doors!! One female on the till kept saying I'm 'stressed' and kept walking off!! The other female did remain on the till but was completely in a world of her own and there was no urgency at all in the service provided.If the staff don't want to work there then they should go and get another job instead of providing the disgusting service they do.
January 2023 by Lucy Jane
Me and my boyfriend went to the store earlier today was about to spend a lot of money in the store for the new year. We used the changing room facilities but was rudely interrupted by what I presume was the manager knocking on the changing room door rushing my boyfriend claiming that he had taken more items into the changing room after swapping sizes. It felt very belittling considering he was buying majority of the items that he was trying on. I apologised and tried to be understanding but she had a very immature attitude considering she is an adult/manager. Majority of the staff were staring over at us after the women was standing outside waiting for him to finish trying on the clothes he wanted to buy and rushing us which made us feel uncomfortable.