For a major company like this, there’s no consistency in the customer service. You go one day and receive great service, the barista will be happy, cheery friendly however go like I did today and get served by a miserable large woman who doesn’t even look at you when she’s serving you. Better to go to smaller independent... read full comment
January 2025
I regularly come here and the staff are great but this afternoon the young lads serving were terrible, rude and couldn’t even be bothered to serve the coffees we ordered in mugs, I guess they didn’t want the cleaning since a more pleasant lady came after who did use the mugs so no issue clearly.
January 2025
I’m a regular at this costa which normally has a good and friendly service but today (17th Jan) the staff were dreadful. I didn’t get my drink of coffee served in a mug just a paper cup even though I came in the middle of the afternoon and to drink on site. The 3 young guys serving were leaning on the counter with their... read full comment