March 2024 by Oliver Laslett
Just went in with some bent specs and they fixed them on the spot! Amazing service and super friendly staff. Will definitely come backThanks team!
March 2024 by Simon Oxley
Very friendly and knowledgeable. They took time to explain the results of my eye test. When I needed new glasses at an earlier visit, they had a great range to choose from of both frames and lenses.
November 2023 by Anne Cunningham
Excellent care, as always. Recent episode started in July with referral for cataract surgery. Ended in November with post surgery checkup following surgery on both eyes. All staff are professional and friendly. Optometrists are reassuring. Highly recommend.
November 2023 by Catherine Cotter
My mum had a hearing test recently and wanted to thank you for a wonderful, helpful and friendly service, in a very relaxed environment.
October 2023 by Peter Furze
Had my most recent eye examination on the 25th September , as usual a very thorough examination undertaken in a very professional but friendly manner. The current state of my eyes was clearly explained to me.Highly recomended
October 2023 by katie carter
2nd appointment with the audiologist. He's brilliant: kind, careful, thorough. Highly recommend.
August 2023 by M W
The staff here couldn't have been more patient or kind to my disabled son. He has found eye tests a little stressful in the past but he was completely at ease here, thanks to your accommodating and understanding attitude by those who looked after him. The receptionist even offered us a coffee while we waited.
June 2023 by Richard Fitzpatrick
Excellent service and optician was super friendly and efficient explaining all the results as she went through various scans and tests. Very thorough and professional
June 2023 by Liz Dawson
As someone who has always had problems with my vision it is so important to find an optician that I trust. I trust Mrs Cheema at Bayfields completely. She has been so kind, patient and professional over the last few years. Everyone at Bayfields is fabulous and I would definitely recommend them.
June 2023 by Tim Bull
I felt like a change from Boots and had an eye test with Bayfields back in early May, the result was my prescription hadn't changed but I decided to get new lenses for my frame as I like my icBerlin frames and the lenses I had were showing signs of aging (constantly "dirty", rub marks and one lens was chipped. Anyhow the glasses were returned in just over one week and the earliest opportunity to get in to collect them was 21st May. Having impressed upon the staff about the focal length I need for my work the glasses were returned with standard reading distance prescription. 28 days later I still haven't had the frame returned or correct lenses fitted. Since their error they don't communicate at all; no calls, returned calls, emails or text messages. I need these glasses for my work and am suffering my second pair with a shorter focal length. With my current experience I would advise against using this company.
June 2023 by Doris Picco
I found the staff to be kind and knowledgeable. The exam is thorough and the staff answers all your questions. There is a wide range of glasses from the cheapest to the very expensive ones.
May 2023 by Nita Patel
I recently went looking for glasses, they were fantastic looked after me, and when I picked them up the gentleman was very good. I'm impressed with the quality and service I received.
May 2023 by John Tayler
Excellent after sales service and teamwork from Stephanie and Kati who repaired my glasses. Five stars. Thank you both.
March 2023 by Colin Maddocks
First class service from Katie and Angela who took a lot of care with service, were very quick and clear with all communication and professional, friendly and helpful in the opticians. (Don't understand the poor reviews, the opposite of my experience, and seem to be written about somewhere else.)
March 2023 by Fiona M
Trying to get through by phone to Bayfields is painful. Promised calls back which do not happen. Was initially told I would receive a call back that day regarding rescheduling an appointment. A week passed and nothing. Left two voicemails for a call back, finally got rebooked in but was told to expect a call in a week?s time, it would be diarised! But nothing!! Did not have these issues with Charnleys! Sadly, the call backs do not happen, just false promises.
