November 2024 by Motherboard Review
Shell Grimstock Hill, Lichfield Rd, Coleshill, Birmingham B46 1LD
I recently visited your petrol station and was disappointed to find that all of the sandwiches available contained pork or bacon. I do not eat pork or bacon for personal reasons, so I was unable to find a suitable option for my long-distance travels. I used to rely on your station for a variety of chicken sandwiches, but it seems that all of the options have now been replaced with pork or bacon-containing sandwiches. I spoke to the cashier about this issue, and they informed me that they do not have a choice in the sandwiches that are stocked. This is frustrating for me and for others who cannot eat pork or bacon for various reasons. It seems that the station is not considering the needs of all customers when stocking their sandwiches. I urge you to consider offering a variety of sandwich options that cater to a wider range of dietary restrictions. It would be greatly appreciated if you could include chicken and salad sandwiches in your selection. I hope that you will take this complaint into consideration and make changes to better accommodate all customers.
October 2024 by Ben Addis
Always a positive stop for fuel. Helpful and friendly staff.
September 2024 by Louis Coke (Louisoft01's Alt Account)
Pretty good during the day, went last night around midnight and was pre pay only, went somewhere else as I don't know how much I want as I wished to purchase a full tank. Will avoid in the future at night for fuel.
March 2024 by Sajan Sharma
"Disappointed with the consistently dirty and blocked toilets at this store. Hygiene should be a top priority for all businesses! #CleanlinessMatters #HygieneFirst ??"
March 2024 by Gergely Turcsanyi
The guy who works there in night shift today (25/02/24) should be fired immediately, he doesn't deserve the job. I wasn't able to fill up my car as I wasn't able to tell him how much I want to pay for, I wanted a full tank. I'm not a low life who fills up for £10 or £20, a V8 needs more petrol, fortunately I still have 1/3 of a tank... Plus this is not the first time when he is rude to me. Almost every day I fill up my lorry there (100-150L), but in the future I don't go there when that person works. Unfortunately this is the closest Shell petrol station to my home in Tamworth, but I go somewhere else, like Birmingham. Other guys here are so nice, but this guy has to go. I work for Shell petrol stations, never seen this kind of behavior.
March 2024 by Jamie Hanson
£40 for adblue??..absolute joke!! Just bought the same at B&Q for £11.99??staff uniform should be a mask and striped jumper!
September 2023 by mad2moons
Awful, very abusive and belittling staff.
June 2023 by Brumsgrub
It's very strange to have a favorite petrol station, but this is mine, the staff are lovely, and it feels like a place to have a rest, chill out, just like going here for my fuel.
April 2023 by Chris Bevan
Typical Shell garage
January 2023 by Ellie
We ran out of petrol after a long journey I managed to get to this petrol station with 1 mile left. Staff refused to help with 3 children in the car. So we had to call break down from the station. Staff not willing to help, No consideration.
January 2023 by Tasos Ragkavis
UNPROFESSIONALS!Thats the price they were supoose to sell the charcoal. The price of the till? Double! And when the person in the station saw that i took picture of the stand he just refused to sell me the product saying to make complains to the manager who of course was not there either could contact him. Simple as that... I wouldnt go there again. Very unprofessional. Avoid that station guys or be ready to be treated the way they like...Update 2/1/2022 i tried to follow the advice of the owner and contact to the provided link. A very complicated link. Norhing to guide you where to continiue. After some hoye i found a phone number. Waiting for 49 minutes on line till rhe line drops. Gentlemen this is just even more rediculous from the insident itself. Zero descensy. Thats the way you treat tour customers and trust me people just ignore companies that treat them sooo bad. I am not going to bother any more my time on this rediculous co called customers service. If i were in your shoes i would feel ashamed.
January 2022 by Adrians Frunza
Love Shell
September 2021 by Philippajane Pinn
Exceptionally rude and abusive staff. Pulled over for AD BLU and was met with a torrent of abuse as x2 members of staff BOTH loading some milk into the fridge had closed the garage for this! Rude beyond words and a place to avoid
September 2021 by kez plant
Great little garage for HGV fuel but could do with a high speed pump as it takes a while to fuel!
September 2021 by Daniel Meah
Thought it was a good idea to insult me in their own language what they didn't realise is I could understand every word. Disgraceful stuff
