December 2023 by leea louise
Customer service was perfect, nothing too much trouble. Wouldn?t go anywhere else
December 2023 by Jasmine Adeyemo
erin always perfectly waxes my eyebrows and has been for years, and always listens to exactly what i ask for :)
December 2023 by Alice Waterford
Lovely salon, I get a brow and lip wax here and would recommend to all my contacts. Very kind, warm and welcoming ladies?
December 2023 by eniola ade
Beautiful nails by Erin looked just like the photo I showed her - very sterile and happy environment ?
December 2023 by Julie Cooper
I booked for a lash lift and unfortunately the day before my appointment I realised I had conjunctivitis ( am now having antibiotic eye drops for this condition) and as this is highly contagious I rang at 7.30 am today and left message to highlight my condition and inability to attend for the treatment in the hope that the appointment could be utilised for another customer.I got a lovely message to thank me for contacting the salon and that they wouldn?t have been able to treat me anyway.I looked on my emails after to find that I had a message to say I would be charged 30% of the full fee for a late cancellation.I tried to contact the salon by landline and mobile (10 times in total ) throughout the day. I finally got a response at 15.40 however when I started to discuss the late cancellation fee and the fact that they wouldn?t have delivered the treatment I was told that the staff member needed to deal with a customer and would phone me back asap. No call was made despite me messaging to say please phone me before close of business at 7pm. No call was ever made.Shameful. Will not recommend this salon to anyone as the customer service and response to messaging is appalling. In fact I will advise my contacts to look elsewhere for beauty therapies. The one star is for the very nice initial text message to say they wouldn?t have treated me if I had turned up! For anyone else in this situation don?t do the decent thing, just rock up!!
February 2023 by Bonnie Mctaggart
Got my nails done and they?re amazing!!!! beautifully done!! attention to detail is amazing, greatly recommend!Service: Acrylic nails
February 2023 by Patricia Heames
Erin and the team are lovely people so nice to walk into the shop and everyone said hello service is very good I always look forward to my appointment .Erin who does my treatment make me welcome and relax when I have my treatmentService: Laser hair removal
February 2023 by Julie Price
Love going there love the girls and very proffeshional
February 2020 by Asta Lekaite
Highly recomend! This salon is the best I have ever visited.Verry welcoming and high standard customer service. Verry clean and tidy. My nail extentions and nail art, make up, spray tan, and waxing exceeded my expectations! Will be back again!
February 2019 by Denise Watkin Bennett
I am a Regular customer here and am always happy with all my treatments great friendly service....but have to say I have just had my nails done for the first time by Ruby and the result is fab she took such time and care over them. Thank you!!
February 2015 by Armsy Mott
I had a fab Manicure , with Gel polish , Pedicure, Hand massage , and Half body wrap, great and professional salon , with a friendly welcoming staff , A BIG thank you to Erin and her staff ,
October 2009 by Qype User (jamead?)
I've had nails done for the past 20 years and not been completely happy, always trying different people. I started going to Erin not long after they opened, i must say i have never looked back, i am really pleased with my nails and get lots of compliments. It is a very friendly and relaxing atmosphere i wouldn't dream of going anywhere else. thanx Erin xx
