February 2024 by Jhon Paul
Its OK but sorry to say it could be better all round. Nine out of ten they don't have the right stock or they haven't got it in when you go there. It's a slow place plus where its get busy or over the weekends they just blank the phones when you ring up you can ring up to 6 times in the day after an after each other they still won't pick up.
January 2024 by John Bagster
Always helpful and friendly can be quite busy during the day, suggest visiting after 5pm they?re less busy.
December 2023 by Elizabeth Bargery
The service I have received from this pharmacy is incredible. Especially the main pharmacist Nicky. After an issue with my prescription, Nicky helped to fix this immediately. Honestly couldn?t ask for a better pharmacist. Nicky is so kind, helpful and caring. Thank you Nicky xx
December 2023 by Andrew Brown
Disgusting , always has been always will be. You are a danger to patients who use use you. You left my wife without insulin endangering her life. This is not the first time in over 7 years you have left us at risk. I will get you closed down and out of business, asal asap.
August 2023 by Vickie Wigley
I visited to ask for advice from the pharmacist. I don't know if he was having a bad day but I found him offhand and very unhelpful ? which is a shame when his job is to help people in need.I left here and went to Atherstone Pharmacy in the town. The staff and pharmacist there were lovely, so that's where I'll head if I need help again.
July 2023 by Christine Baker
Always a long wait and quite often they cannot find your prescription
November 2022 by Ashley Wickham-young
Utterly amazing. The staff are amazing and dispensaries section are fantastic (Richard) listen to my insulin issues I've had such a lovely bloke. The pharmacy foot staff are good at their jobs and always will to chase up issues. Highly recommend as one of the best pharmacists I've used.
July 2022 by Malcolm Lee
Used to deliver my repeat prescription that my doctor sorted out for me during lockdown now they say they can?t deliver and not on a Friday when in fact I know that they used to deliver and to me on a FridayWhen you have an issue they don?t answer the phone yet up to five staff working at the same timeRepeat prescription is never ready you have to wait for it to be made up despite it being expected to be ready on the 15th of every monthIt?s a shame as the staff there are good but there does seem to be a spanner in the cog somewhereSo disappointed I might consider moving to a different chemist
January 2022 by Shaun McCauley
One off the worst places as a pharmacist will be definitely be going to another one meds are never ready on my repeat all ways someone?s else?s fault
January 2022 by David Steggles
Was sent to a different pharmacy by mistake. Atherstone in surgery pharmacy had the prescription all along..... A lot of time wasted
November 2021 by Zac Jones
Absolutely Terrible,I needed to go and pick up a prescription got no phone call what do ever about if they had it or not I tried phoning they cut me off Would NOT Recommend
June 2021 by philip bentley
As you would expect, staff very helpful .
April 2021 by PETER KEANE
This has been a year of challenges.When we received letters advising we 'Shield' I was worried.We are dependent on our 'Meds' for any Mobility and especially so in Winter.Throughout the Delivery Service at Ratcliffe Road Surgery has been Outstanding!Rain,Shine even Snow,they have kept a high standard of Care and respect for our Concerns and the most Welcome friendly attitudes,even when pushed at the bad times.While Doctors and Nurses are much appreciated (by the People) the Folk who make sure the Clinical Work gets received are just as much part of a Social Network of Health Care We can all admire.I can only say a big 'Thank You to all involved in helping My Family and Myself in probably the most challenging times of my 63 year life.I could not be better helped or as well cared for and I will allways be grateful for your assistance and Kindness.
March 2021 by Chris Jones
Turned up 11.58 to be turned away.I traveled here to collect a prescription for a person that is isolating so that you didn?t have to deliver as you are busy which is understandable under the circumstances.I understand everyone needs a break but to turn me away even though I was just on time.Not great customer service when I was trying to help you and a neighbour out?.
November 2019 by Jeannine Clarke
It's a handy pharmacy inside a drs surgery in the same building and it's open to 10pm most days