February 2024 by T Bind
I had exactly the same experience, brakes and coil failed the M.O.T I wasn?t happy at all so I also went to another garage had M.O.T and it passed with flying colours, this garage is ripping people off and needs the trading standards to sort it out. Word of mouth will certainly stop people going there.
February 2024 by Mike Winkley
Friendly and helpful service. No hidden charges or fuss. Super reliable and very easy to book. Used this garage for a few years now and will keep on going. Thanks.
February 2024 by Carwyn Ulefone
Good experience tyres and tracking
December 2023 by Mark Poole
Atrocious service, don' t go there
November 2023 by Sue Walton
Popped in today no one on Reception. I checked garage and someone saw me but ignored the fact I was waiting. Going to another garage.
October 2023 by Daniel Elwell
Awful experience, cannot recommend at all.Took my car in for an MOT and had them fail it for ?seriously worn? brake discs. The gentleman in the garage called them ?absolutely rotten? and insisted they needed replacing ASAP. This came as a surprise as the discs looked fine to me, and the car was exhibiting none of the problems normally attributed to worn discs.The gentleman proceeded to tell me that the discs are a main dealer only part so he?d have to call me back with a price. The call never came, so I went back to the garage where the same gentleman shrugged his shoulders and told me to go to a dealer. Completely washed his hands of it.I did exactly what the gentleman suggested and went to my local brand dealer, who looked at the brakes, said they were absolutely fine and did not need replacement - they recommended taking the car for another MOT at another centre. I did just that and had the car pass no issue. The tester in that centre told me, ?the computer said you had another test recently where they failed you on the brakes? they?re lying to you, there?s nothing wrong with them?. He also told me that ?of course? aftermarket discs were available - he could get hold of them within the hour if needed.So, if you want your time wasted, have fake faults invented, and then completely blanked and ignored, Protyre in Alcester is the place to go.
September 2023 by Steve Walters
Wouldn't use quote d for two tyres on Friday went to have fitted on Monday and price when,t up by £10 .tires were in stock so not new delivery
August 2023 by Trevor Honor
Took my sons car in for an MOT, car was MOTd a year ago but as he's learning to drive, the vehicle has only done 400 miles.I was shocked to have defects, repair asap. CV BOOT severely deteriorated on both sides.Minor advisoriesBoth lower suspension arms pin and bushes wornTyre on off side rear worn and perishedI took it to another garage and on the ramp to find the major infringements CV boots like new .The MOT tester found lower arms and pins with no problems and no problem with the rear tyre.Also found frint light bulb was broken but not picked up on the MOT.Looks like they're creating faults that are fake. I'm reporting the garage to DVSA and getting an independent inspection done on the car with a view to take further action.Be aware . Very poor service
August 2023 by Kevin Ross
Had an mot here and bought tyres. Good, friendly service. But book online to get the best price!
August 2023 by Gareth Roberts-Davies
Easy to book online. Courteous reception. Good work.
July 2023 by Craig Grinnell
Great team of guys, never had any poor experiences with this company. Prices are very competitive for the services I required.
July 2023 by issam hamdaoui
very bad management I came to this workshop for an emergency for just a change of tires, which does not take even 30 minutes, they give me an appointment after three days
June 2023 by Claire Hale
Used Eclipse-Protyre for my last few services and MOTs.. Went into replace my break lights and were done within minutes. Real trustworthy guys.
March 2023 by Stuart Holder
Not long moved to the area and the second time I've used this garage for an MOT . Very happy with the service, friendly and helpful. The car needed some minor repairs that they were able to do at a reasonable price. No complaints whatsoever. Thank you.
March 2023 by Richard Davis
I use Protyre to get my car serviced and have been happy with the service provided, however I went to get my car air con regassed and unfortunately that was not possible because of an identified leak. It turns out the air con couldn't be repaired because it involved removing the front bumber to get to the area that required attention. After the removal of the gas I did receive a full refund, but it's a shame the issue couldn't be fixed.
