An excellent experience so nice to have a person to person experience with a smile. It was worth the 9 mile journey
March 2023
I was helped by a lady called Jodie yesterday, Barclays at Ystrad Mynach branch, who was efficient and kind beyond my expectations. Unusual to see this level of service in any bank, and certainly way beyond my local branch. Thank you Jodie.
October 2022
Fantastic today. It’s really improved over the last couple of weeks.There’s now a desk that can help you with things rather than previously being given a phone number by staff behind the cash counter.Chris helped me fill out and check over a form, and was super helpful and friendly.Massive difference being able to talk... read full comment