January 2025 by Michael Schofield
First of all my second visit I won?t be returning my room was next to a young family with a noisy child .Firstly new year eve there was loud music in their room after midnight I reported it to reception its was delt with my final night 0200 hours 2 a noisy kid was screaming I again reported it the night porter did nothing I ended up banging on the wall in my room it then stopped
October 2024 by George Hatherley
Cannot fault the location or the staff, who were wonderful. There were two issues one of which was resolved. The free Wi-Fi at the hotel is atrocious. It was impossible to even send an email at one point. The connection was extremely unstable and, when eventually connected, very slow. It's a common problem at Premier Inn hotels.
The room was very cold, but staff did set the air conditioning to heat rather than cool the room. It does beg the question as to why a guest has to complain before the heating is turned on!
September 2024 by James Sims
Staff here are amazing, very friendly, warm and welcoming. I normally stay in premier plus rooms so I don't like staying in the normal rooms anymore and they need updating. They were clean and tidy. Parking was fine, plenty of space. £10 for overnight parking, paid on entry. I'd stay here again.
September 2024 by Justine Yaworski
This was one of the nicer Premier Inns we have stayed in. Staff was super friendly. We had an issue with the adjoining room being noisy late at night, the staff addressed the issue right away. Location is great, within walking location of the football grounds and town centre.
September 2024 by Roy Beadle
Great overnight stop
September 2024 by Fred Chan
The staff did not take the phone call, refused to clean the room with arrogant words. ?Wonderful? hotel to stay!:(
September 2024 by Ian Sutton
I've given it 5 stars for service as all the staff are friendly and helpful except the person who was doing breakfast. We were told we could have coffee as we were leaving early before breakfast started. His attitude and language was disgusting as he told us in no uncertain terms that we couldn't have breakfast two mornings in a row. I will go back as all the other staff were brilliant,but he has an attitude problem.
September 2024 by Paul Greenall
Nice welcome when we arrived. Rooms are clean and tidy, shower was fantastic the pressure was first class. Normally you find them a dribble.
September 2024 by colin hamilton
Absolutely amazing. Comfortable and clean. All that was needed
September 2024 by Gary Thompson
Lovely hotel, clean and modern. Staff are nice and friendly. Free wi-fi is available is which always a win in my book. Restaurant is spacious and has a large array of tables. Close to the stadkum and the train station. 15 min walk from the town cnetre. 5 star no issues.
The 2 star review. The hotel no longer manage or own the car park that it is situated on this was sold during COVID and is now a pay to park operation. It was £10 to park overnight and I wasn't offered a hotel guest discount which I only discovered was available on checking out. I find this really poor and wont be using this hotel again
Walkability: Town 10 min walk
Food and drinks: Mcdonalds round the corner
September 2024 by Gareth Williams
First time visit in a number of years, £10 carparking charge, but with success of the football team and the ground is only two minutes away, not surprising . Breakfast was Ok, and was replenished when items were running low.
Nearby activities: Wrexham Football Ground, General Train station and the city centre.
September 2024 by Hardy Singh
Very helpful staff with a friendly welcome.
July 2024 by Lynne Boon
The rooms were good sadly the restaurant food was appalling. I watched my evening meal sit for 10 mins on the counter before another member of the group pointed it out to the waitress who then some minutes later served our meals. By then they had bn sat on the counter for approx 15 mins. Definitely not the best or acceptable.
June 2024 by Linda Hebson
Spacious room for a family if 4. Free WiFi. Breakfast was lovely. Ample parking.
Nearby activities: 5mins walk to Wrexham football ground.
June 2024 by Stacey Burnett
Polite staff great food room nice clean
