July 2023 by Christopher Bowen
Can't seem to communicate with the branch that is only 12 miles Dowen the road have to speck to a department in India that can't speck English bad very bad news
November 2022 by Julie Morris
Visited today on the off chance that my teenage daughter could open an account, the manager was so helpful and even though they were very busy she said she would fit us in no problem. Hannah was lovely and spent time going through the forms and account details with my daughter and I. I would highly recommend the Wrexham branch.
October 2022 by Elzbieta Olszewska
My daughter visited the bank at 11.00 today to pay in the money and it was counted wrongly, when questioned the amount the dark haired lady consultant corrected it very quickly(she looked info the drawer and quickly corrected the amount).Never heard the word 'sorry'.After 17 years I will be looking i into changing the bank as i lost trust.
September 2022 by Julie Dodd
Sorted my problem out for me, very friendly staff and very helpful
July 2021 by Lilly?s Life
Every other bank in Wrexham appears to care about their customers. No queues . I have been standing like a lemon for almost half an hour to get in the door, to access my money. HSBC opens at 10am. Very useful if you are carrying on a business.
July 2021 by Bounceabout Castlehire
Just been into wrexham branch, Thank you Phil Lewis so so helpful and always is,nothing ever a problemMany thanks Pauline and Richie Baker Bounceabout Castlehire LTD
July 2021 by Lisa Dixon (Lisadee)
Very good hygiene. Necessary covid related restrictions in place. Helpful staff. Short waiting times.
September 2020 by Tommy Wright
I've had no problems with this bank I've been with them for over fifty years forty in hunts Ross when I lived in Speke and ten or more years in Wrexham always polite and helpful thank you all
July 2020 by Karl Heinrich
I had a good experience today. The team was very helpful and friendly. They even made a call for me to find out a problem with the payment.Great Job
November 2018 by Jake Williams
We came in this afternoon to donate some money to Charity and the team seemed uninterested in helping us, Particularly Maria, who appeared to brief the team not to help us.
November 2018 by tzalinee jeyakumar
It has bad business unit ...they are thinking that they know everything...actually they know nothing about business.no respect from business staff .ignoring customer statement, indirectly force customers according their wish.they believes that they are superior Than other.
November 2018 by arsaratenam nirojan
Very bad service for the business unit
October 2018 by bala krishnan
I have been to HSBC Wrexham to open a new account. Actually I was not aware that I had make a prior appointment but staff at reception treated me well and asked me to wait for sometime.A few minutes later I was called and the process was done in a hassle free manner.
October 2018 by Tom Tilley
Staff have always been very helpful with any enquiries or loans I have made. Never had any problems with HSBC, a lot more than I can say for other banks.
September 2018 by Ian Reay
Opened a student account for my son this afternoon. No appointment made, but Sharon and her coleagues fitted us in, did the paperwork promptly and managed to get us sorted in time to get my lad to work on time! Well done HSBC!
