October 2023 by Jill Miles
Customers service terrible rude and ignore you
January 2023 by scott baker
Great service, local pharmacy
December 2022 by Dave Sommerville
Made a 40 mile round trip to get my flu jab as apparently they were the only place that could do it before Christmas. Arrived on time but was kept waiting as the staff were gossiping out the back instead of attending to any customers. Finally one came out to tell me that I'd have to speak to the manager because there was a problem. Manager told me she had rung me to tell me my appointment was cancelled as there was nobody available to actually administer the jab. She had rung me - 5 minutes previously according to my phone, so literally 6 minutes before my appointment was due. She would have known from my details that I lived some way away and would therefore have required much more notice than that. They also must have known first thing in the morning that there was no nobody available, so why leave it so late to ring people? Best avoid this place if you want an appointment, she didn't seem at all bothered that she'd caused me such inconvenience. A shame, the service in other branches of Boots is always so good.
December 2022 by Rachel Jones
Boots in the town of Whitland have no excuses! Never ever do they have any items one may want or medicines in stock, staff are unapologetic and rude! The worst boots in Wales I should imagine, a real let down for the poor people of Whitland? bring back the privately owned pharmacies who really care about our health! There?s only so long one can put up with a bad service before it overspills and tempers are raised .. ?fed up? and I?m not alone. This is an honest review that I hope gets published, sincerely Elaine.
December 2022 by Julie Osborne
Very small and did not have much in
July 2022 by Caroline Owens
Always polite, helpful, the staff go out of their way to be friendly and answer any questions. I have to use the pharmacy frequently and they always are very kind, it does make a difference when you are dealing with health issues. They have a wide range of stock, especially considering it is a very small store, as well as a great deal of knowledge about the products. Probably the best Boots I?ve been in.
April 2022 by stephanie mathias
Very pleasant friendly staff always very helpful.
August 2021 by chureerat mankhong diment
Very lovely place and lovely garden, quiet and peaceful.
August 2021 by Karen Morgan
Quick service, only downside is they didn't have everything I needed.
August 2021 by Mair Evans
Excellent. One out, one in. Good system. Safe.
November 2020 by Deborah Heron
Used pharmacy but had to wait half hr not the 5 mins stated
November 2020 by Margaret Sharratt
Great staff very helpful
November 2020 by The man with No name
It's got all you need in it
September 2019 by andrina jones
Too much make up and perfume now
August 2019 by Sharron Evan-Reynolds
Canâ??t do enough for you, the new pharmacist ( young Welsh man) is on the boil! Thank you
