February 2024 by daniel barry
Jeanne was very helpful and quick to answer any queries we had. Would help in chasing up info needed, and worked extremely hard to get our purchase over the line despite issues popping up. Would highly recommend buying through Bidmead.
February 2024 by Trevor Smith
Brilliant service and Jeanne proved to be the ace in the pack.Jeanne ensured we were updated at all times and went the extra mile (or two) chasing solicitors and purchaser to ensure our sale completed as quickly as possible. Thanks again Jeanne.
February 2024 by Daniel Chard
I would have no hesitation in fully recommending 'Bidmead Cook'.In particular and with many thanks to all the team at Ebbw Vale, who were outstanding in dealing with a recent sale.Throughout the process, which was made seamless, they were excellent from first contact forward.They were extremely efficient and supportive, providing prompt feedback and communication.A FIVE STAR SERVICE, THANK YOU
February 2024 by Andrew Best
Jeanne Fry, Real Estate Agent at Bidmead Cook Real Estate Agents has gone above and beyond in terms of very quickly securing a purchaser for a property which I was selling. But not only that, her attention to detail in assisting with the completion of the sale with my conveyance lawyers was exemplary. Her communication skills and care to detail in dealing with myself and the lawyers make me give her and Bidmead Cook a 5 star review. Highly recommended.
December 2023 by Lin pep
I had three valuations of my property, Bidmead came out on top for me, the lady who came to valuate, was, polite professional and well prepared, communication through out the sale was brilliant, I was updated, regularly, the property sold pretty quickly. I would highly recommend these estate agents
November 2023 by Julian Lott
My Wife and I recently purchased a property through the Ebbw Vale branch. We found them to be very professional throughout, keeping us well informed throughout the process and managing the sale to completion. Thank you Jeanne and the Team.Mr & Mrs L
November 2023 by Holly Selfe
The purchase of our new build home was made stress free thanks to Jeanne and her ongoing help throughout the whole process.
September 2023 by Kelsey Barrett
Very disappointing experience. Allowed us to view a property twice, then when it came to putting an offer forward they said we needed to speak to their mortgage advisor, despite me telling them no and that we have our own mortgage and financial advisor and had our agreement in principle document to provide as evidence of affordability. I then attempted to put forward an offer for a second time, only to be met with the same response of ?you need to speak with our mortgage advisor to ?pre qualify? in order for us to put forward your offer.? I was not about to waste my time with their mortgage advisor when I had my own. Decided against proceeding with the house purely because of their unfair pushy tactics to get you to use their commissions led mortgage advisors. I?m sure the sellers knew nothing about this but I can?t imagine they would be too pleased to hear about genuine offers being lost due to these commissions sales tactics.
August 2022 by Street Clean1956
Don?t bother!!! , if u don?t work applying for rental property from this company. They Totally treat you like rubbish. Even tho I am a carer for my special needs son. and great credit record. They are Horrible people!! Thinking they better than you ?
July 2022 by Josh Lewis
Enquired about a property for sale they are currently advertising on Holland Street for 175k. Was told by the negotiator that the owners of the property wanted any prospective purchasers to use their mortgage provider - clearly just a tactic to generate a referral fee. Pretty poor imposing conditions on prospective buyers. I would avoid if possible.
May 2022 by Rhian Lakeman
The support and guidance the team and especially Jeanne has shown is overwhelming. Jeanne,we feel went above and beyond for us. We would highly recommend and would use them again if required. Thank you again.
February 2022 by RhianSarah Jones
Enquired about a property for rent and was spoken to very poorly. I believe her name was Brenda at the Ebbw Vale branch. When asking about the prosses after explaining my situation she patronisingly asked 'and how old are you'. She described the property as very small and basic, which she ended her comments with 'which is perfect for someone like you' whatever that means.She said she would call back but never bothered. This lady needs training in customer service as her attitude was disgraceful and her tone of voice was like she couldn't be bothered. Spoke to a friend today who also encountered poor customer service when enquiring about a house for sale. I wouldn't recommend using this company unless you want to feel belittled.
November 2021 by Nicola Harte
The team at Bidmead Cook were extremely professional and proactively assisted me throughout the process of selling my mother's property. They provided timely updates for all developments and offered great advice as it was fraught at times. Thank you Bidmead Cook and Jeanne in particular!
November 2021 by Alex Scott
The staff at Bidmead Cook were diligent and professional throughout. Through their efforts a potentially problematic sale was smooth and trouble free. A huge thank you to all involved.
July 2021 by Rosko
Had a valuation on Thursday by Malissa who contacted me on Friday and left a message to contact her on her mobile number. Rang her and left a couple of messages but never got back to me. Rang her again on the Monday and finally got her telling me she was very busy on Monday morning this was afternoon. If you don't have the time to contact clients you need to employ more people. I was then told how big they are and they have 12 offices so it would cost me £2400 to sell my house in order to cover the wages and rent because they are so good. Get a grip! My name Keith Bennett
