July 2023 by Martyn Carlick
Fabulous service
September 2020 by Mark Winsor
Customer care and manners come to mind
August 2020 by Premier Vending UK
I am forced to go there as there are no other Post Offices nearby.There seems to be 3 staff members, the one lady is lovely and polite. The blond lady and the man have terrible customer service.EVERYTHING is too much trouble for them. I sell on Ebay and take in several parcels a week and they moan that it takes too much room.
March 2017 by Mary Evans
Sadly I don't rate the Nelson Post Office. I was accused of not putting enough postage on a parcel, because I had purchased postage online on the Royal Mail website that actually gives a discount for postage purchased online. They'd never heard of it before. It was humiliating to be loudly told that I'd done it wrong and that I _had_ to pay more and that "you've missed the post anyway".
I'm absolutely tamping. So now, I'm going to wait until Monday to go to different Post Office that does know their products inside out and gives excellent customer service. >:(
