February 2024 by Alice Hutchins
Kid-friendliness: Family friendly
August 2023 by Jodie R
Absolutely shocking service staff was rude menu wasn't great and made me feel so humiliated. I went outside to smoke a vape I came in and three members of staff asked if I was paying my bill. Never been so humiliated in my life would never go back.
July 2023 by Anup Patel
Great decor to complement the wide menu choice. The letdown however was the poor service, one waiter for the whole restaurant was somewhat disappointing.nevertheless, The host Aimee was very accommodating, though we waited almost 20mins to be seen at the table after being seated. Next day we will opt for an alternative local restaurant nearby.
April 2023 by Ziggyhs
As we waited to be seated in the pleasant but basic restaurant, I noticed several tables that, although cleared, would have benefitted from a wipe down (sticky marks). There were only a handful of tables occupied but we waited a while to be acknowledged. We were able to sit wherever we wanted to really. We both had a tuna melt, the panini was barely warm but well filled, the side salad consisted of only lettuce with a dressing. The waitress who served us was friendly enough but clearly lacked training and persisted in calling us ?my lovely? which was quite odd but not offensive. We finished our main course and she cleared the plates but did not ask if we would like a dessert menu. She eventually asked if we?d like more coffee but not about dessert, she must have forgotten. Spa guests were in the restaurant dressed in gowns and flip flops, is it just me? All in all an okay experience. We will come again as there was nothing unpleasant about our visit but we both felt that this place could be so much better with just a few tweaks and does not live up to the expectations of a 4 star hotel.
November 2022 by Arne Jähnigen
(Translated by Google) It was simply delicious and uncomplicated. Were very positively impressed.(Original)Es war einfach super lecker und unkompliziert. Waren sehr sehr positiv angetan.
June 2022 by 380manonj
Spent a few nights at the hotel, and had an evening meal both nights. Food was as expected: tasty, good portion sizes, and came promptly!
June 2022 by LizzeeMoo
Although I didn't visit the restaurant as a guest of the hotel, I had spent the morning at the on site spa so thought I'd treat myself to lunch at Zephyr's. I arrived as they opened (earlier actually so happily sat and waited until 12pm) so whilst dining I think there were only 4-6 tables occupied. The kitchen is open to the restaurant which is nice, although a little off putting hearing the chefs shout orders out to each other in quite a quiet restaurant. Staff on the floor was really lacking throughout the whole visit if I'm honest. They were friendly, but were generally no where to be seen - I waited around 20 minutes for my plates to be cleared and dessert order taken. I had the chicken tenders and sweet potato fries, followed by sticky toffee pudding. The food was okay but if I'm honest not much to write home about - although the options I chose were reasonably priced. Overall, I wouldn't visit again whilst onsite but would maybe stop by for a drink.
