July 2025 by Tracey Gould
Very friendly and helpful staff. Beautiful goods for sale
May 2025 by John McCulloch
Interesting woollen mill and shop
May 2025 by Georgina Davies
Such an awesome experience seeing how all of the wool products were made with the traditional methods. I bought the most soft and warm sweater which I can tell will last me years with the quality craftsmanship. Definitely worth the stop!
April 2025 by Steven Young
The obsession with ?Non customers? using the toilets pushes people away as the one member of staff we encountered is very rude.
Staff member was locking the toilet as we asked to use them to change our baby and was very rudely told it?s for customers only. When we tried to explain we were customers and someone we?re with is picking out items to buy we were ignored and she walked away. Apparently it?s 50p for ?non customers? to use the toilet but we weren?t even given that as an option despite going out of our way to visit the mill and (as the plan was) to buy things. We all left without buying anything so we went somewhere else on our road trip. Another woollen company had the £300+ we ended up spending and this one didn?t even get the 50p charge for their beloved toilet. Terrible business sense and rude staff
January 2025 by Kurt Christensen
Visited in 2016, and again in 2022. Both visits were delightful. It's fun to see the machines and learn the processes by which raw wool and raw water power are turned into lovely woolen products. Be sure to save space in your luggage to buy a blanket!
May 2024 by Helen Emma McGreary
Search a jem! Living history. So interesting to walk around the factory that still produces Welsh woollen blankets from the fleace off the sheep's back to the finished product. Highly recommend
May 2024 by Jodie Aberdeen
We popped in late on a Tuesday afternoon so it was very quiet and there were no tours but we were able to walk around most of the mill and look at the various machines - which was amazing! One of the looms upstairs was being operated ( it is extremely loud) and there are information panels dotted about. The shop is quite large and although they specialise in their own beautifully designed cloth ( bedspreads, cushion covers, fabric by the yard) they also have other wool products and clothing for sale. Something for everyone.
May 2024 by Marc Dutton
This was a great place to visit.Upstairs they have the machinery to take raw wool and work it into balls. They have weaving machines.Morgan showed us around and gave us information on each machine, he has been working there since 1969/1970.Downstairs they sell items made from the wool which are beautiful but out of my price range.
March 2024 by Simon C
First off, do not attempt to turn in to the mill site itself. There is a sign on the gate which you pass saying there is limited turning space. It's not wrong. There is a car park opposite. The shop itself sells a range of clothing, and gifts. The blankets they sell are of good quality but very expensive. You can walk round the mill buildings, but they are not accessible, and care should be taken with small children as access is via external metal fire escapes. The outbuildings are in a rough state of repair. The whole place needs some attention.In response to the owners comments:1) We did see all of those places. However with no explanation of your hydro system, no meters showing current generation or a count of kWh for the year etc., frankly it could be shown in a far more positive light. Even an explanation of a Pelton wheel turbine design would have been something. I was surprised and shocked that your belt drives were not enclosed in any sort of safety cage. One of those breaking would cause serious injury.2) We saw one weaver making cloth. He didn't acknowledge us and didn't offer any conversation. This is very much contrasted with other mills I've visited in the past, and the weavers in Worsted Church.3) I maintain my concerns over signage, safety and the overall run down nature of the site.
March 2024 by Hugh Mcmichael
An amazing place. Was simply facinsting to watch these beautiful blankets are made
January 2024 by Noni Robb
Lovely open plan shop with friendly staff ?Lots of choices and very reasonably priced.The car park was tight and tricky, so if not confident, then park across the road.
January 2024 by Sheridan Lloyd
Absolutely love this weaving mill and shop! I visited 30 years ago and saw the whole weaving operation, and was ecstatic when I finally got back to the UK this summer- and was able to visit Trefriw Woolen Mill again.Wonderful that the weaving looms and water powered electric generator are still running- Green energy for over 150 years- and you can see your Welsh blankets being woven, so interesting, educational and fun!We bought another blanket in a different pattern of their vast selection of designs. And amazing to see their display of blankets from almost 100 years ago! Cool!A Must Go trip for kids and all adults to see the textile industry in action, as well as historic green energy in the water turbine!
December 2023 by Graham Morris
A great visit, very informative and really friendly staff! Great shop, really beautiful things to buy!
November 2023 by John Pettifer
Amazing place to visit, something for everyone here! Engineering, History, local gifts, Amazing Welsh tapestry, throws, place mats clothing etc. The quality is absolutely outstanding, and will last generations. The staff are very welcoming, child friendly and helpful. Always a pleasure visiting this wonderful working Mill/shop.
October 2023 by Phil Pope
Great local woolen products.
