June 2023 by Gareth Tidmarsh
Opening hours keep changing and a 2 hour slot is not convenient...
April 2023 by Ryan Bayliss
Unable to give zero stars so 1 will have to do. Absolutely shocking opening times. 8-10 in the morning. Some people start work earlier than that. Useless
April 2023 by Google user
Unable to give zero stars so 1 will have to do. Absolutely shocking opening times. 8-10 in the morning. Some people start work earlier than that. Useless
March 2023 by Miss Morgan
Not very helpful on the counter and that?s when you can actually get in. Opening hours are shocking 8am - 10am Monday to Friday! No good for most people who work.
January 2023 by tim williams
Can't pick up parcels when working mornings as they only open between 8 and 10. Pathetic service!
September 2022 by Lisa Hart
Because something as been pinched I will never trust this company again they need to catch the Thief
August 2022 by Robbie Morris
Guy inside was tidy to me the only thing bad about this place is that they changed thier times since covid and havent gone back to normal times it would of been 5 stars then
March 2022 by GarJ
Pathetic service!!!This week alone i have attempted for 4 days to collect a parcel with no luck. Closed everytime i went there. What a professional outfit Royal mail are..... or is it just the Tredegar branch?
March 2022 by Gazj
Pathetic service!!!This week alone i have attempted for 4 days to collect a parcel with no luck. Closed everytime i went there. What a professional outfit Royal mail are..... or is it just the Tredegar branch?
October 2021 by Sam Donovan
This place is never open at the times it's meant to be, regularly make the trip here to find its shut even though the opening hours in the door and online say it should be open. Shocking service
September 2021 by Monika Szymczak
Very good, happy that they are open now for more hours. I can collect any parcel every day
September 2020 by Kevin Phillip Jones
Why the limited hours on collecting your parcels when it would make sense for it to be open longer so there would be no massive queue. Less customers = less of a spread of the virus
December 2017 by david davis
Not a bad service really. Last year I did have several problems with my postman leaving my parcels with other people without my permission which I found a bit annoying. I felt a bit embarrassed really as I had to apologise several times to the local shop keepers for being lumbered with my parcels on more than one occasion especially when some of the shop keepers didn't really know me and had there own businesses to attend too and still went out of there way to take in my parcels so I'm terribly grateful to them for there kindness. On other occasions the postman has knocked my front door and not given me enough time to get down the stairs to answer the doir. I have informed the postman I have two flights of stairs to walk down and if he could give me at least 30 seconds to get to my doir would be truly appreciated. This fell on death ears. On other occasions the postman has not bothered knocking my doir and just shoved a card through. On one occasion I was expecting a parcel and I sat on the last couple of steps adjacent to my front door waiting for the postman and all of a sudden a card was shoved through the letter box. I quickly opened the front door and the postman looked surprised. I said hi do you have a parcel for me which he replied oh yes sorry I didn't think you were in. I thought to myself? Maybe you should try knocking next time! But I didn't say anything to him and just thanked him for the parcel. On other occasions I was getting my post through my doir at 9.30am and then my mail was being delivered at 10.30am. This again changed to 11am and even later at mid day. The reason for this I'll never know. Now the post is delivered anytime the postman feels like it. If I'm waiting for an important signed for type of letter I have to spend half the day in waiting on my bottom stairs fro. 9.30am up till gone mid day to catch the postman or he ends up sticking a missed delivery note through my door as he can't be bothered half the time to knock my front door. As soon as I see the delivery note being shoved through the doir then I'm opening my door in seconds to get my signed for letter. It's a lot of inconveniences caused to me to have to sit on my stairs for several hours all because the postman can't be bothered to knock my door and wait 30 seconds or he just can't be bothered to knock in the first place at all and just outs a missed delivery note through the door. If the postman did his job tidy I wouldn't have to be inconvenience uneccessery to begin with. The sorting office on the other hand hasn't been a problem to me to this day thank God with fingers crossed.
November 2017 by Cheryl Worgan
Disgusting service today.. Waited 35 minutes this afternoon from 3.15 (wen it was suppose to open) until 3.50... All the customers who were waiting outside in the pouring rain rang the bell on ac number of occasions and this was totally ignored... Ther was a queue at 1 time of about 12 people all of us who could not get in through the door... The employees who did come out from other entrances were asked what seemed to be the problem and their answers were that there was no manager there and that's he had gone out in a van and could be 10 minutes or Evan an hour!!!! No other explanation wad given and at that time we all walked back to out cars after the 35 minutes of the office being late opening.. Surely this is totally innacepatable... Well in my and many other peoples opinion it is..
July 2017 by Rafal Reed
Great service
