November 2023 by Matthew Beynon
Totally disappointing all around. Prescription is never ready. Always chasing medication, and struggle to get a drs appointment. Service could be improved massively
March 2023 by Dafydd Short
Great pharmacy, staff were very friendly and most helpful. Highly recommended.
January 2023 by Lisa Pea
Always helpful and friendly
June 2022 by Miss Morgan
Really helpful and friendly staff here nothing is to much trouble.Very clean and has everything you need medicine wise.The pharmacist is a true gent, very helpful, polite and always has time to talk to you or do a consultation.I would highly recommend this pharmacy.
June 2022 by Lesley Smith
Thank you for today, went everywhere and you were the only place to help ?
February 2022 by James Allan
Always there when needed
March 2021 by Sylvia Jones
We are so fortunate in Tredegar to have a highly professional and dedicated team helping us through these hard times. Well done every member of Nelson's Pharmacy, we really appreciate your hard work.
March 2021 by Melody Dowsell
Since we have been on lockdown I have seen staff at Nelson work tirelessly to support those in our community needing prescriptions for medications! Whilst I appreciate that Nelson provide medications we may require, the intense volume of people I have seen going back and forth and the amounts of prescriptions they have had to complete has been phenomenal and must of caused them to work under extreme and trying pressures! Nelson Chemist seemed to have more than doubled its normal monthly quota of regular prescriptions without having to provide patients with their acute prescriptions that our Gp?s are writing On top! They have been a credit and huge support to our community during this time of COVID 19 and it?s lockdown and I want to thank them so much for all their hard work, which they have done in a kind, considerate and caring manner!! Definitely up their to be though of as a frontline service that currently serves our community during unprecedented times. I have noticed some people aren?t very patience in waiting short times for some medications under these trying times but I have notice staff at Nelson working equally hard to try and get our little community what it needs.so please be kinder and thoughtful to a currently stretched serviceThank you everyone at Nelson, you deserve a huge round of applause for your support.
March 2021 by Ian Price
Usually buy 75mg asperin from home bargains instead of having it on prescription 59p none in stock so asked in Nelson wanted £3 when I remarked they were 59 p in home bargains told by shop assistant go and buy them from home bargains then I doubt if she would pay 5 times more for an item
March 2021 by Benjamin Thomas
Told to call to check if medication had been delivered after they ordered it called 63 time no answer.
March 2021 by sam davies
Always welcome and freindly
September 2020 by Ian Howe
The delivery service is very poor.When prescriptions are ordered over the telephone on a Monday , your left pondering if you will receive the prescription by Friday. When you telephone to inquire, your told "Its on the van" .No updates from chemist, no courtesy call from driver to customer or even a card left in the letter box if customer not home when delivery is being made.Very poor logistics.
April 2020 by Tracey Barrett
Waiting 4 weeks for my prescription delivery, and still waiting, called up 3 times and last call the attitude from member of staff was awful, I now have to get a duplicate prescription from surgery to another chemist, staff sort your attitude out, and STOP making customers feel bad Disappointed
March 2020 by Michelle Williams
Be much more polite and professional. Staff chew gum, chat to each other constantly and are rude to customers.
