March 2024 by Beau Rogers
fabulous company have used them many times great communication have been dealing with Jon for a long time and never fails to be a great help
March 2024 by Harri Williams
Good service and very helpful
January 2024 by Lee Macliston
Terrible company. Bought the car from trade centre wales (says it all) had serious issues with it! New clutch within 3 months and new head gasket within 1st year. Family finance not interested. My contract states monthly payments, however! I pay weekly as its easier with my wages etc. If the payment isn't in on a weekly basis, they charge fees and send out a £20 letter, sometimes the letters do not clearly state they have charged you, but they do anyway. They worm they way around everything and will do what they can to get more money out of you, regardless whether your contract clearly states monthly payments and the date that money should be paid by. Avoid these people!!!!!!
January 2024 by Mark
The only high street lender I know that declines your application if your ain't receiving the mobility part of PIP when all other lenders accept whichever award you receiving..Will seriously lose customers operating in that manner..Ps,don't even answer emails..Unprofessional to say the least..
January 2024 by corrie s
Wouldn't recommend
October 2023 by Mathew Stevens
Liars and time wasters just like trade centre wales
September 2023 by Amanda Parry
Amazing customer service, just had a telephone conversation with a friendly, helpful member of staff. Dealt with my query with ease as I was anxious prior calling them. Thank you.
September 2023 by Darren Fowler
There offer me a car loan and they have been brill since day one and I can fault them
September 2023 by Abdulwaheed Oluwasegun
Great customer service and loan services provided
June 2023 by Grace Sterling
Been with them a few years now. Not had any problems. Always help with a plan if I miss a payment.
March 2023 by David Williamson
Bought a car from trade centre in 2022 and had nothing but issues with the car, family Finance not willing to help at all so avoid this company
February 2023 by Terry Cammack
Wonderful and helpful people.Very professional and efficient in repose !
December 2022 by Lee Cashman
Great company really helped me with car finance and to be honest my credit isn't the best, thank you for believing in me, as I am trying to build my credit cheers lee
November 2022 by dean lawler
Although family finance are sympathetic to the current situation , we are unable to slightly reduce your monthly car payments because we are not sympathetic at all and don?t give a hoot how much people might be struggling to pay our over inflated car finance prices
November 2022 by J D
Think twice about taking car finance out with this company.The worst customer service everYou will pay more in interest than the price of the car they need to be investigated for the charges and very high Apr rate
