September 2023 by Leigh Moss
In my locality there is a shortage of pharmacists so the chemist will only open for limited hours and on occasions you can wait between 1 to 3 hours just to get through the front door. This prompted me to bring my prescription on holiday with me, thinking I could find a chemist without much of a wait. What a surprise to just be able to walk straight in and hand the prescription over the counter. Even more surprising they started to prepare the order immediately which my local chemist will only do an hour after the prescription is handed in. I have given 4 stars as one item was out of stock and I did have to return the following day but everything considered, the staff were nice and the store had a very pleasant atmosphere.
May 2023 by michelle cuthbertson
Fantastic ServiceWent into Boots Tenby as had left my chronic meds in Bristol.Explained situation, verified by my usual pharmacy (Keynsham) then issued Emergency doses for my husband & myself..You ALL deserve many more hugsThank youMichelle & Norman
April 2023 by Ella Regan
My personal experience with the pharmacy staff has left me glowing for ages now, the woman there went out of her way to liaise with my GP back in Bristol to get my prescription to me. She called twice, persistent with my frankly useless GP back home, to get it approved and have it dispensed to me the very next day! Truly amazing staff & a credit to Boots
March 2023 by Kathryn Mills
Called in today and was served by Lisa. Very professional and helpful and cannot thank her enough for introducing me to the Minor Ailments Scheme.
November 2022 by Helen Wood
Booked my flue jab, couldn't ask for better service. Staff were very friendly.
October 2022 by Jim Williams
Excellent nice friendly staff
October 2022 by Catrin Jones
Terrible customer service - visited the store a few days ago to buy cream for my baby. Straight after walking in i was approached by a member of staff that told me in a very abrupt manner that they are closing for lunch but then said I could buy the item if I was quick and knew what I wanted. I told the member of staff what I wanted and was rushed over to the baby items to choose what I wanted (also had my 17 month old daughter with me whilst being forced to rush around the store).Even when rushing me to the baby items the member of staff kept telling me in a rude and abrupt manner that she shouldn't have let me in and that I had to be quick.I could understand if she told me in a polite manner that they had to close for lunch. But it was the way the member of staff spoke to me in such rude manner that annoyed both myself and my husband more than anything.I certainly won't be visiting this store again for anything. Terrible customer service and rude staff
October 2022 by Darren Carr
Staff are fantastic and very friendly. I can't thank them enough for helping me when I needed an emergency prescription
October 2022 by Linda Parsons
Only went in for one Boots brand item. Not available.
July 2022 by Peggy Ashcroft
Had to use the pharmacy as had a lot of new medications and they were very helpful and efficientHad to wait a while as they were very busy
June 2022 by Emma Robson
I went to boots yesterday to see if the pharmacist could help as I am here on holiday and forgot my prescription medication. Emma was so helpful no issues when I examined what had happened and within 20 min I had the medication I needed. Such a relief and it was free as all prescriptions are in Wales. Amazing! Brilliant service. Thank you so much Emma.
June 2022 by Lynn Rees
Just boots nothing exiting
April 2022 by Fran Moss
I called into this store today to get some antiseptic cream for a foot infection. I spoke to the Store Pharmacist, a lovely lady, who suggested that it might be better to be seen by a nurse at the Tenby ?walk in ? centre. I did go to the centre and was seen by a really nice nyse who prescribed me some antibiotics. Fabulous service from the store and the Walk in centre
March 2022 by Tracy Jones
What can I say they bent over backwards for me thank you
October 2021 by Paul Sturdy
An excellent store , the staff are exemplary and so helpful .