November 2023 by Helen Applegate
By far the best pharmacy for miles. Always prompt service, courteous and helpful. Would not use any other pharmacy.
August 2023 by Gary Rees
You try to call for a repeat prescription and no-one answers the phone. 50, yes 50 attempts today and nothing. They ask for 5 days notice and even then, my prescription is never ready. This is becoming a very bad joke!
June 2023 by Wayne Griffiths
An exceptional group of people led by Richard Lau who aid many in the community with their exceptionally and consistently high standards of service ? ?????
March 2023 by Gary Adams
Every month I have items missing from my prescription. This is ridiculous as I purposely leave them a few extra days after they say it?s going to be ready and still there are items missing. Now have to go without medication putting me in extreme pain
October 2022 by Tony Arvanitis
Fantastic staff always ready to help
August 2022 by l g
Absolutely dreadful, working with a gent struggling with anxiety, staff shouted at him teling him 'why doesn't he pay for his medication' instead of understanding his predicament of moving areas and changing pharmacies, this left him in terrible shook up affecting his mental health further. I have suggested he complain to practice manager, shocking treatment he has decided not to complain. Lets hope this is a one off.
July 2022 by Adam Yaxley
Great customer service. Thank you
February 2022 by Amy Leo
Worst pharmacy ,worst customer care or service.Always out me in limbo for my orders.specially my baby special milk I need to struggle everytime to get the order,multiple calls ,excuses and tons of visits after order comes in hand.I preferred it always bcs its next door.Appalled with worst service
January 2022 by John Luke C
Every time they are friendly and professional and very busy.Was there on Monday 13th Dec and it was busy,l saw lady from doctors bring in a batch of about 300 prescriptions and assistant told me they get those about 3x a day,wow.So l understand the pressure the operate under and l really appreciated them and sometimes they may get 1or 2 messed up but we should applaud them for many times they get things right,as humans we tend to make loads of noise when a mistake is done and no noise when they get it right.Thank Talbort Green Pharmacy team for an amazing service????????
August 2021 by oreo
Can't fault them, always helpful even when they are busy
March 2021 by Nicola Rees
This morning I collected my repeat prescription from your Talbot Green Branch. Arriving home I found two items were missing. I immediately contacted the pharmacy and was told the order was made up in two parts and they had neglected to give me the other. I advised I would return immediately and she informed me they were closing in 5 minutes. I enquired if there was any other option to pick it up. She replied no, so living locally I advised her I was on my way and should be there within the 5 minutes. I did get to the pharmacy before 12 o?clock only to find the shutters down and no reply to knocking or telephone. Knowing I was on my way and it was their mistake not only did they not wait for me, the actually shut early! If there was a zero rating I would have clicked that. Thanks for nothing!!!
March 2021 by Gareth Breeze
During "normal" times, amazing so polite and helpful cannot d enough for you.During present times under immense pressure they are still superb but are let down by many of us customers who do not understand what pressure we are all putting them under.They do not deserve the criticism they get.Also need to give a great thank you for the volunteers who help with all our deliveries.
March 2021 by Brian Jones
Arrived at 11-55 on Saturday 9th January. Waited for a member of staff to come to the front door and was told we are closed come back Monday, then closed the door on me. Now have no painkillers for my condition. Not a very professional service.
March 2021 by VALLEY BOY
Excellent service, pleasent and fantastic attitude from all staff, they sort my personal issues out with keen professionalism very warming an always keen to help you. It's a petty some people in the public I expect don't notice it. ????????????
March 2021 by Jerry Symes
A bit of a lottery if you receive good customer service & don't be surprise if some assistants give you attitude.
