December 2023 by Chris Kearns
Please, please, please do not order online with this company! Order got messed up, delivery date was given way beyond the expected due date. Trying to cancel the order is also a nightmare..... The advisor on the chat facility even stated "we have no phones in the business". So I'm now down £500 for a gift that won't arrive on time, and I'm still waiting two days later for an email as to where my refund is!?!? Ridiculous situation, shocking service
February 2022 by La La Lottie
Small store with good gaming items with absolutely amazing staff who clearly know what they where talking about managed to get a ps5 as well as having them help me sort out an order another store said they couldn?t do was nice to be in a store with such a welcoming environment with staff who wanna talk about what they love one of the best game stores I?ve been to will 100% be visiting again
February 2022 by james allan
they?ve recently moved the store into sports direct, it?s become messy and disorganised like the rest of the sports direct store the space is tiny and the selection is minimal i shopped in game all the time i won?t be anymore
February 2022 by Jayne Lhomme
Staff are always very knowledgeable and are honest with their advice.
February 2022 by Craig Stephens
Great staff very helpful great prices
January 2022 by Sam Barnes
Always great friendly help availableNever steered to a wrong choice
January 2022 by Aran Morgan
Informative and helpful, shame there isn't a contact number for this store specifically but they're always so busy I can understand why they don't
January 2022 by A Morgan
Informative and helpful, shame there isn't a contact number for this store specifically but they're always so busy I can understand why they don't
December 2021 by Craig hillberg
Bought a fortnight product to get a code for my son after finally figuring out how to do it I didn't get the item but the code went through
December 2021 by Kay King
Helpful, knowledgeable staff. Good selection for all consoles
October 2021 by matthew hill
Very welcoming staff and great service.The gentleman who served me in store even went to see if they still had a collector's edition still in store for me and showed me how to renew my game elite membership for me.I was so happy with my experience that I would definitely recommend this store and visit it again
July 2021 by Christopher Ellis
Considering we are in the middle of a pandemic the way they handled the xbox launch with social distancing made me and my wife feel comfetable and safe wilst we waited to pick up our orderThe staff were very friendly and helpful dispite the order mix up not fault to them so kudos to the staff there.
July 2021 by Dave R
Went to grab a game from here and the guys asked if we wanted to browse or knew what we wanted. When I said what I wanted they just asked me to go to the counter and had it ready. Most shops seem to be really bad at organising social distancing (mostly customers fault) but credit where it's due they've got it spot on here.
July 2021 by Andrew Jones
Only 2 customers before me so didn't have to wait too long. Staff seemed knowledgeable about my purchase of a console but over zealous about insurance. My only question is why I couldn't just buy a console as they only sold bundles.
May 2021 by Lee O'Brien
Always a great place to take the boys. We only have one Game shop in Cardiff and it's in the city centre, don't like going in there, so we travel here instead