August 2023 by P 1
Order a 2 & 3 sofaAnd within 4 days it was in a sale £400 lessDon't tell me the manager didn't know about this.
June 2023 by MLO 56
Brought 2 sofas from here . Staff were fantastic.Brought an additional sofa recently and received the same serviceThe two 3 seater sofas I had from dfs are still like new 10 years later. They have been through a lot.I would highly recommend.
March 2023 by sylvia Peters
I love going to dfs they are amazing, the sales they have are great. The staff are excellent they know exactly what you want. Thanks guy's for your help love my furniture I'm on my 3rd now in 8 yrs.. Thanks David for your help..
February 2023 by Sam Morgan
Never been to buy a sofa from a place like this. But I'd absolutely go back when the sofa I bought needs replacing. The main reason is David. My partner and I walked around looking for what we were interested in. A quick check in of did you need any help and left us carry on. From there David was pop back and forth providing any information or answers we needed without being atall pushy. When we were ready it was a all a fast and smooth process sorting the purchase start to finish. I can't recommend dealing with David enough. An asset to the company.
February 2023 by christine johnson
Nice quality furniture, plus staff very good.
January 2023 by Carol Clay
Ordering and paying for the sofa in store was fine the advisor was excellent. Speaking to the manager regarding over the delivery delays and lack of communication absolutely terrible. Would never use this store again even though it is my local one.
January 2023 by Kasparas Ali?auskas
Came looking to buy a sofa but needed help. 3 staff around and no one even said ?hello, I?ll be with you in a second?. Left me standing like a lemon. I walked out
December 2022 by Tigerlily Ashley
We bought our first sofa from this store and can not fault the staff, service was great. Sofa was delivered and set up by x2 lovely professionals today, thank you DFS Llantrisant!
December 2022 by Ian Field
Pleasant salesman not overly pushy didn't try selling us anything we didn't want
November 2022 by dale robson
Purchased a new sofa and the gent that helped was really nice not pushy at all. Was told 5-6 weeks for delivery and the sofa was delivered in just over Weeks !! Great service!!
August 2022 by Callum Tyrrell
Store was very clean and pleasant. Great range of products and prices.Salesperson (Alex) was very friendly, polite and helpful.
July 2022 by Thomas Boyle
Joe was great, really took the time to understand our needs and has given us peace of mind with our two new sofas on the way- thanks again and good luck with your new baby
June 2022 by Dean Barnes
The customer service within store is far from the best! Went to the store on three different occasions though the day, visit one and two the manager and assistant just sat in the office just watching me sit on the sofa I want to buy!! Third visit i sat back on the side of my choice, when a nice lady by the name of Nicola ask me did I need any help! Have a quest where the manager and the assistant was? YES you?re right sitting in the office!!!! I think the Llantrisant/Talbot Green needs a good shake up!
June 2022 by Christine Williams
If it were possible I'd give minus 10 stars!.Totally inept salesman, who had limited knowledge and no desire to help me track down the tale of the missing bed.Its a bed for my husband who has had a stroke, paid for, but the company has no knowledge of it.When this is resolved DFS will be 3 letters I never want to see again.I cannot emphasize give this store a wide berth go to Dreams next door.#Utterly shocking treatment.
June 2022 by julie Davies
David, the sales rep, was amazing. So patient with us, explained everything, no gimmicks on tricks.
