December 2023 by garethrees100
Self service tills only - disgusting
October 2023 by Mel W
The No.7 counter is superb, knowledgeable and not pushy, simply helps you identify what you need and give advice if you ask.Wonderful products too.
August 2023 by Gaynor Andrews
Only shop left locally to buy my Clinique stuff.Easy to get to.Easy to park.Always friendly and helpful
June 2023 by Janet Allen
Visited boots today and was so impressed with the customer service. Angela customer services went the extra mile to hunt down some fenjal body spray. She was charming,, friendly and so happy to help. Also thanks to the member of staff who patiently helped me through the self service. . This branch is a gem . A great shopping experience. Thankyou Boots, Talbot Green.
June 2023 by Charlotte Jones-Hayton
Young girl on self service was disgustingly rude, looked like she didn?t want to be there made me and my grandfather very uncomfortable and giving some disgusting looks to customers
May 2023 by Gethin Sugar
This Boots shop offers a wide range of products and has quite a large perfume/aftershave and make-up section. The shop also has an in-store pharmacy but this always seems to be closed when I visit. They have recently removed most of the tills and replaced them with self-service tills, although there is usually a member of staff available to help if you have any problems using the new tills.
March 2023 by Jessica Moon Bowen
Went in for some advice on make up which I never wear. The girls on the make up counter were very helpful and non judgemental. Many thanks to Helen who sorted me out with some make up!
February 2023 by Angela Palmer
Customer service very unhelpful ,was told to go away and pay at the self service check out as it was due to close (fair enough) but ended up coming out the store paying more than the products are offered on sale, i tried to question this first place. Left feeling very rushed and annoyed. This self service system is nuisance and unhelpful,, while i was there other customers seem to be having problems checking out too.
October 2022 by Marshall Jones
What a gem of a retail shop. The staff were excellent when visited on Saturday 22nd October. The customer service was second to none. I bought a 3000 series Phillips shaver on offer. Superb shaver after my previous shaver packed in. The smooth shave is as good as a razor wet shave. Well done Boots!!!
September 2022 by Sharon Hier
Boots, Llantrisant branch. What an absolute diamond you have as branch Manager working here ! His name is Mohanned.Mohanned is one extremely helpful, welcoming member of staff who went above and beyond to make my visit to the store a happy and productive one! I have never been treated so well in any store - look after him - he?s a keeper, what a pleasure it was to meet him - awesome customer service from him.I never find the time to write reviews, but I felt he deserves recognition and gratitude for sure.I came away with some lovely Clinique products and perfume for my daughters birthday (obviously paid for) but Mohanned went out of his way to make the products extra special by adding some finishing touches himself. He was excellent in assisting me with what deals were best for me and knew exactly what offers were on at the time.A very polite, friendly gentleman who made my shopping experience today.
August 2022 by Charlie Jenkins
Today my partner and I was served by Lorraine. She was very helpful and seemed very happy to help. Overall great service.
July 2022 by G. G.
Great store, don't let the make up ladies put you off. I walk through now with my head held high knowing I can't contoure but who cares. Selection is great, upstairs there is a mother care section including kids clothing - 12 July there was 70% off clothes - not sure how long for though
July 2022 by Rhys Jdh
Good store with a wide range of products. Staff seem helpful. Parking is a nightmare here at weekends at this location.
June 2022 by Gill Legge
Went for splints for my grandsons hands and wrists. They had exactly what he needed. Today 3rd May bought diabetic chocolate, sweets and shortbread biscuits for my husband.
June 2022 by Julie Gillard
No one was available to discuss the purchase of a £259 product was advised to look at the reviews on social media !
