“My partner and I visited this store on Thursday the 28th of December to look for a pram we had seen online. At first we asked a member of staff about this pram and they got a bit confused as to what we were looking for and we were left thinking we needed to pay extra for something that we wouldn't actually need or use. We then saw Amelia and asked her to explain what the other member of staff had meant as we had a budget in mind and she explained everything to us and the extras we were told we would need, wasn't necessary. Even though she was busy herself, she kindly showed us the pram and how easy it was to clip on the car seat/change from baby to toddler. As it was the last pram on display, and we were worried our baby would make an arrival soon, having also being told delivery could have taken longer if we had bought it online, Amelia asked her manager to see if she could sell it to us and thankfully they agreed. No fuss of having to assemble it all when we got home, we wheeled it straight into the car. We often shop in Smyths store Swansea but if we need any more baby furniture then we know where and who to go to. Amelia is a credit to your store and rare these days to find a high level of customer service.”
Toy Stores
“My partner and I visited this store on Thursday the 28th of December to look for a pram we had seen online. At first we asked a member of staff about this pram and they got a bit confused as to what we were looking for and we were left thinking we needed to pay extra for something that we wouldn't actually need or use. We then saw Amelia and asked her to explain what the other member of staff had meant as we had a budget in mind and she explained everything to us and the extras we were told we would need, wasn't necessary. Even though she was busy herself, she kindly showed us the pram and how easy it was to clip on the car seat/change from baby to toddler. As it was the last pram on display, and we were worried our baby would make an arrival soon, having also being told delivery could have taken longer if we had bought it online, Amelia asked her manager to see if she could sell it to us and thankfully they agreed. No fuss of having to assemble it all when we got home, we wheeled it straight into the car. We often shop in Smyths store Swansea but if we need any more baby furniture then we know where and who to go to. Amelia is a credit to your store and rare these days to find a high level of customer service.”