November 2023 by andrew greenwood
Recently had an eye examination at the Kingsway store. It was a pleasant experience and professional the whole way through. I am satisfied with the service and also an area of concern was identified which I am grateful. Thank you all
October 2023 by scans scans
The Specsavers branch on Kingsway stands out as the epitome of professionalism. Despite being a bustling store, they have a highly efficient system in place that ensures smooth operations. The staff members are commendable, and the management and directors deserve recognition for fostering an environment of excellent leadership. This positive management style is clearly reflected in the high-quality service they provide. I wholeheartedly endorse this store. This branch should serve as the benchmark for all other branches.
October 2023 by Bianca Joce
From the moment i stepped into the store i as made to feel welcome everything was explained to me me in detail they were all fantastic i would definitely recommend specsavers
September 2023 by Alison Heath
I went in for a routine 2 year eye test, to check whether I needed a new prescription. I didn't, but I paid the extra £10 to get a more in-depth test. It was well worth it. The retina scan showed that I might be developing early stages of macular disease, which my mother had. The optician explained that it may not develop any further, and gave me information on some supplements I can take which can slow or prevent it from developing. She also advised me to wear sunglasses in bright sun, which I haven't been doing. I'd prefer to be fore-warned so I can do what I can to stop it.
September 2023 by Cori Corbett
Great customer service, always leave with a smile. Staff are very attentive. Guaranteed a service with a smile ?
August 2023 by Emma Lewis
Wry busy shop, however friendly, approachable , knowledgeable staff.Phoebe & Cameron went the extra mile to help me choose glasses, thank you I?m very pleased with them.
August 2023 by Peter Lewis
Had a new eye test recently with Swansea branch, was ill advised and mis-sold , single lense glasses after spending over £150 a managers solution for me too see is, spend another £194 on varifocal lenses..mmmmm why wasn't I advised this originally???Because they are idiots!
August 2023 by Julianna Rose Coates
Had my eyes tested with a voucher from work due to having trouble seeing my screen. Specsavers were quick with my appointment, very friendly staff and my glasses, gurl I'm in love! Even offered to fit them to size, been recommending to my mum since.
August 2023 by Kelvin Howells
First class service for all aspects of eye test procedure. No delay, professional approach, full explanation and advice. Specsavers Swansea are a prime example of efficiency, expertise and professionalism.
July 2023 by Carl Dunning
I went to pick up my new spectacles this afternoon, on arrival store manager greeted me and directed me to sit and wait for my glasses to be tested before leaving the store. I was called by a young lady called Ellie who dealt with me very professional and made me feel wanted and welcomed in the store with a very open friendly manner. Towards the end of the intervention it come to my attention Ellie has only been working for the organisation for 4 months.Specsavers you have a fabulous member of staff who treats customers with the utmost respect and care. And because of this I purchased a 3rd pair of glasses.WELL DONE ELLIE!! A********
June 2023 by Art Williams
As usual the friendliness and efficiency of everyone I interacted with was top notch. I had my glasses posted to me so that took several working days but that was expected. No problem with the glasses on receipt
June 2023 by Leanne Hibbs
Very friendly staff and a great selection of eyewear if you're shopping on a budget or want the latest brand. Wait times are short and pleasant :)
May 2023 by Rhyanon Gevaux-Ross
Amazing and helpful staff. I broke my old glasses and was in a desperate need of new ones, so desperate I had to bring my nearly 2yo into the store to ?help? me pick my new ones. The staff were amazing a lady called Florence helped me pick me glasses as without her honesty and help I wouldn?t have been able to see what suited me she was fab! Also another lady called Lois helped keep my little girl entertained and also stopped her wrecking the store. They were both incredibly helpful and without them I would have been lost!Cannot fault any of them.
May 2023 by Samantha Mansi
Great service and understood when I couldn?t come in to collect my glasses and where understanding.
April 2023 by Natasha Lewis
This is the second time we have used Specsaves on The kings way, the first time they squeezed us in when our actual opticians made us wait for half an hour to only be told they couldn't see us and go to A&E, the second time the lady did her very best to squeeze us in again and even managed to coax a very reluctant 4 year, both times we have been met with exemplary customer services, excellent professional opticians and genuine smiling faces.This will definitely be our families opticians going forward. Fantastic Service!!Well done to all that work there.
