March 2024 by Kerrie Moran-Morris PT
David was very helpful with the purchase of our sofa. Well informed and looking forward to getting it in a few weeks. Thanks
March 2024 by Alexis Davidson-dagg
Good service, offering tea and coffee was a nice touch
March 2024 by Twiggle
We went to SCS looking for a Sofa Bed the person we dealt with I believe her name was Jill was brilliant she was really helpful and accommodating and answered all my questions my son has autism so he was feeling all the fabrics etc and trying out the mechanisms and she was extremely patient and very knowledgeable. Would definitely recommend
March 2024 by Sowe Williams
Stuart is a brilliant sale man! Helpful, sattle and informative. Friendly and not pushy .
February 2024 by Elaine Hanson
I came to purchase sofas with my grandson who has severe autism, the sales manager was understanding and nothing was too much trouble also welcoming. Highly recommended scs
January 2024 by Anthony Maund
It was as expected, lots of choices and a salesman turning up every other second
January 2024 by Delyth Jones
friendly staff nothing ever to much
January 2024 by Kasey Turner
Visited today to look for a new sofa. Staff are very friendly and know exactly how to help.We explained what kind of sofa we were looking for and Dave/David found the exact match for us.We have done an order online which was very straightforward.Looking forward to our new sofa.Thank you David for your help you were a star ??
November 2023 by omar Al-Hagin
Not very happy with my order;Ordered my sofa to be told it would be 6 weeks.. so I regularly check the track your order and it states it should arrive 10/11/2023 date confirmed.So 10/11/2023 comes around and I'm expecting a call.. I didn't receive any call/message/email and I got to check the track your order and it now states it will be 20/11/2023?I called to be told apparently they only found out today? Honestly the guy on the phone just seemed to have an attitude of "and??"If my order exceeds 20/11/2023 I will be cancelling.
October 2023 by Sophie
Shocking customer service.Carpets were ordered two weeks ago by the gentleman who came to measure up.Was told I would be called the next day by SCS to take payment, but was never called.Was told carpets would be delivered in around a week and then I?d be contacted to arrange fitting. Didn?t hear anything.Unable to contact this store as there is no direct number - you have to call SCS customer services and wait in a massive queue!Went into store today to ask what?s going on as haven?t heard anything - no calls or emails.Was told they?ve been trying to contact me via phone to take payment (not true), and if they couldn?t get hold of me, why didn?t they email?!Oh, and carpets weren?t even ordered as they didn?t take payment, which is not even my fault!!I was told the day of measuring they were ordered and on their way and I even had an email to confirm this!!Staff really didn?t seem to care!
July 2023 by Chris Smith
Unfortunately they don't have zero stars, after paying £2000 on a sofa from this company, 11 months later the leather started to peel off. Finally after a further 2 months we got a technician out who told us this should never happen in the little time we've had the sofa but SCS say it's not a manufacturing error and refuse to do anything about it. Stay clear of this company their happy to take your money but the after care is absolutely shocking
April 2023 by melanie williams
Just want to say thanks to stephen (manager) for helping me get the right sofa for my flat very helpful guy very good at his job also thanks to the delivery drivers very polite and helpful brilliant service and quality sofa thanks guys all the best melanie
February 2023 by Tracey Dorrell
Absolutely shocking customer service. !! Ordered two sofas and a footstool . The lady that took our order obviously made a mistake. She told us we would get our sofas before Christmas. And the footstool would be delivered late January. That was fine, as long as we had the sofas for Christmas. We ordered these 15th October. Christmas ruined without sofas. And we eventually had them delivered the 14th February. So we'll over 4 months waiting . The delivery men were really helpful, But this store and customer service is a joke. And this particular staff member , should make sure she does the correct ordering. Rather than letting people go through this. 4 months waiting absolutely ridiculous.
January 2023 by h lewis
Nice staff need to clearly show delivery prices
October 2022 by MICHAELROBERTS300
Excellent service jill was very helpful I'd definitely recommend
