August 2025 by tim harrison
Very disappointed . Ordered an Argos purchase . Didn?t know it?s just a delivery Hub. As has been previously posted staff are miserable and don?t seem to enjoy their work. One staff member ignored me and the other wasn?t concerned when I expressed my upset as it didn?t hold Argos stock. This just messed me around and I went to sainsbury town ?.. they were great , very pleasant and had no issue . Simply drop the uplands site off the website ..
July 2025 by Boba Phet
Always a weird atmosphere in there which is understandable for an area which has such a mix of potential customers with both well to do's, students and our local all star tea leafs. But, I've been coming here for years on and off when needed and without fail am followed around the store, stared at and treated as unwanted. You can shrug that off but it's high price to pay for some eggs or some beer. Worked in retail before and you work out very quickly who's who and when things are going missing.
Aside from that the staff are generally very rude, very slow and reluctant to serve you. Quite often they literally don't look at or speak to you. How any of them made it past interview I don't know. This kind of an Uplands thing which I get but Sainsbury's has got the attitude nailed and the older staff are no different.
Today waiting for an age check the duty manager and staff just ignored me. Gave them plenty of time. Caught the eye of another staff member that signalled for me to ask them(you know pointed). Said I tried that and tried their attention again. Nothing.
You've got to take this kind of thing on the chin but years of it is more than enough.
March 2025 by Aidan Miller
They find it hard to serve you.
January 2025 by Dominic Richard
I ordered items through Uber Eats - more than half my times were missing.
(Order 12 items, only 5 were given to the driver).
I tried calling the number listed multiple times, but no answer
November 2024 by Jack Meredith
Employee helped me find a nice wine for an evening I had coming up. Thanks for that! Think his name was Aaron!
October 2024 by Abgnfcl13
They really need to check their freezers, bought ice cream on two occasions and it?s been like mousse. Also this is the least friendly Sainsbury?s around, most staff look really peed off.
July 2024 by Jesse Ann
On three separate occasions, I attempted to return an Argos parcel at the Sainsbury's store in Uplands, but the staff refused to accept it. They incorrectly stated that Argos drop-off services are not offered at any Sainsbury's locations in the UK, despite explicit instructions from Argos to return the item to that specific location. Furthermore, the staff member exhibited a condescending attitude, frowning throughout the conversation and questioning my understanding of the situation.
As per the information provided on the Argos website, the Uplands store is indeed a designated drop-off point for Argos parcels. Due to the staff's refusal to accept the return, I am now unable to obtain a refund and am left with an unwanted product.
March 2024 by Priyanka Peiris
One particular incident that stood out to me was when I had an issue with a product I had purchased. I approached a member of staff and explained the situation to them. They immediately took ownership of the issue and went above and beyond to rectify it. They apologized for the inconvenience and even offered me a replacement product free of charge. I was impressed by how they handled the situation and their willingness to go the extra mile for customer satisfaction.
March 2024 by albert minaj
Poor costumer service against the clients that they been shopping there for years spending at least £200 pounds weekly, non professionals, bad management backing up their workers and honestly a few of them racist :(
February 2024 by Junior Mustafa
A good place to shop within your residence. Always great to see one of these stores close by.
January 2024 by Melody Jayne Hook
It is difficult to park near most of the time, unfortunately.
November 2023 by Evan Morgan
Usually a decent experience with some reasonably priced items if you search for them.Great for popping in and grabbing a snack or a jug of milk but I wouldn?t go much further than that due to increasing prices and unavailability of stock (on a couple of occasions I have not been able to find some things I was looking for)But nevertheless, thank you for having the service local and available! It?s great to have something to rely on just around the corner if in need to pop in. Keep up the work Sainsbury?s staff!
May 2023 by Alan Cox
Used to be fairly decent. They have now jacked all the prices of lunch items up to ridiculous levels to force you to spend a fiver on their "lunch deal".
April 2023 by chris parton
Great local shop lovely staff
February 2023 by Ashley Hales
The smell, considering the prices they charge they could at least buy a mop for the filthy floor.
