March 2024 by josh allen
Staff where very rude, doubted the purity of my items and offered 40% of the scrap value, a 2 minute walk up the road to regenerate I sold my items for more than double ramsdens offer which I was told was simply scrap value
January 2024 by Sammy Mathers
Won't give daily prices over the phone when all other companies do , makes me think there price is going to be the lowest otherwise why hide it
October 2023 by Tony Cook
Bought two gold chains from here and am happy with the items but the staff (manager I think) was very arrogant and cocky, very rude and should definitely not be dealing with customers, I will look at buying elsewhere in future as Ramsdens don't seem to want your custom.
January 2023 by MAXMORDUS
Really pleasant staff, incredibly helpful. Possibly not the best prices on secondhand gold but lots of different options and stock available. They also provide resizing and other jewellery amendments and repairs.
January 2023 by Nigel Lawrence Goodman
Exchanged a gold chain for an exquisite gold bracelet. Absolutely superb customer service as usual from Tracey and Sharon, and the rest of the team. ??
June 2022 by mateo tadic
DO NOT EXCHANGE MONEY HEREFor the sake of your own life do not go inthere to EXCHANGE any money....For 410? I got 306£ which for which you would get 346£ at cashdeposit just down the road!Sadly I got confused and left the shop before realising for how much I was scammed. When I came back I was told I cant have it back becaus eit would be classed as money laundering.So here I am now, with 40£ less in my pocket, lucky confused student I guess.
June 2022 by Donna Matthews
I was told jewelry was not hallmarked and offered very little. Went to cash for gold in swansea market. Told jewelry was 14 ct and offered 3 times ramsdens offer!!! Do not trust!!!
September 2021 by Marie M
Just want to say how friendly and helpful the girls are in the Swansea branch.. a pleasure to buy or sell foreign currency there.
July 2021 by Rachael Morris
Just want to say how friendly and helpful the girls are in the Swansea branch.. a pleasure to buy or sell foreign currency there.
June 2021 by Adriana Taylor
No friendly and very rude.. I'm not coming again to this shop in Swansea
November 2020 by Patricia Bosley
I work for a security company & was approached by a young lady who did not speak English. She was trying to find out how to have her sister wire money to her from abroad. The lady?s at Ramsdens were exceptional. Friendly, helpful, & caring. I would highly recommend this company to anyone. Thank you.Clive.
December 2016 by Myra Lewis
I took a gold necklace and ring to Ramsdens. I roughly knew how much I would get by using the internet (£300). They offered me £150 less than I was expected. When I said no thanks they increased their offer by about £30 straight away. I went to Cash Max and got £320. Avoid this company - how many other unsuspecting people are they ripping off.
October 2016 by Darren Griffiths
Steer clear. Visited ramsdens today to sell 2 gold rings. Id already been offered 100 pounds for the 2 rings elsewhere. Took them here and was offered 19 pounds for the 2 of them. Hahaha jokers. Steer well clear
