Had to go into the branch 2 times so far to transfer out a Junior ISA and need to go again, won't deal with account over the phone. Terrible service and bank, never dealing with again. I was warned by my wife, who had similar experience regarding her mortgage
February 2023
I had the pleasure of dealing with the Halifax this morning to sort my accounts out. I really needed some good advice on the way forward and I was given an appointment with Catherine, she was very patient and thorough. Everything was sorted with no fuss and I would like to say via this means that Catherine is a great ambassador... read full comment
May 2022
Just popped into Halifax and the young girl on the 1st deck was very helpful (sorry didnt catch her name) I was concerns about a payment going out I did not recognise. She did some research for me and gave me some additional advice and numbers. I made a call and have figured it. All is now good. Thank you young lady :)
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