March 2024 by Ben Wheeler
Couldn?t be happier with the service received from Lynsey and the team at H Samuel Swansea. In store and then after sales service has been some of the best I?ve ever received from a retailer. Thank you!!
March 2024 by Freddie Phillips
I purchased an engagement ring in the Swansea store and I just wanted to say how great the team were with their service.When I went in to the first time I was served by Emily, she was so helpful showing me the ring I wanted and giving me advice around sizing etc. the store didn?t have the size I wanted so Emily rung another store to have it transferred in for me, I was worried I?d have to order online but she sorted all that.I went back to pick it up when it arrived and Lynsey served me. She explained about the cover you offer and all the benefits of having it, I?m so glad she did as I didn?t know you offered this service and I now have peace of mind.Amazing service from both team members they were so friendly and helpful. They couldn?t do enough for me. I?m really happy with my purchase it was all round a great experience.
March 2024 by Paul Williams
Excellent staff, very friendly service. Good price on seiko watch.
March 2024 by Imoru Paul
Very great and lovely customer service from Kim.
March 2024 by SmithyB_03
Top customer service from Lyndsey, very helpful. Friendly group of staff overall
March 2024 by Misty Hobbit
Had a great experience picking out a watch thanks to Emily!
March 2024 by Madison Haines
Lynsey was amazing love my new 2nd earring thank you xx
March 2024 by Stevie
Had a wonderful experience with Kim on Saturday. She was so helpful in assisting me on picking a ring for my girlfriend. I was so nervous and Kim reassured me throughout and helped me pick the perfect ring with her invaluable knowledge. Kim is an asset to you store and company. Thank you Kim. Stevie
March 2024 by Ffion Jones
Kim was such an amazing help,So good at her job and such a loving lady ?? thanks Kim
March 2024 by Jeremy Dummer
Amazing service offering superb advice and patience while trying on wedding rings. Special mention to Kim & Catherine for top quality customer service.
March 2024 by jayne jones
Bought 2 pairs of earrings after losing one of my favourite pairs. Excellent, friendly service. Thank you
March 2024 by Shahee Rejwana
Lovely customer service by Kiu
March 2024 by Anna Oleary
My daughter had her ears pierced on the weekend and the staff were very patient as she wasn?t sure if it would hurt, Lynsey was very kind and explained the whole process and made the experience more relaxed. Both Lynsey and Emily took lots of time reassuring my daughter before the piercing took place and made the experience more comfortable. Defo would recommend.
February 2024 by Mona Hussein
Outstanding service Thank you so much Kiu!!
February 2024 by Saifeldin Ali
Thank Kiu for the great experience in H. Samuel. You are a star ?