June 2023 by Google user
I went to this shop today and was served by the two most miserable, rude women I've come across in a long time. I don't go shopping to be looked up and down and spoken down to. They need to take some lessons in customer service or find alternative jobs which aren't public facing. I've never experienced this in any other shop in Mumbles. I won't be visiting again!
February 2023 by Ff L
I went to this shop today and was served by the two most miserable, rude women I've come across in a long time. I don't go shopping to be looked up and down and spoken down to. They need to take some lessons in customer service or find alternative jobs which aren't public facing. Ive never experienced this in any other shop in Mumbles. I won't be visiting again!
August 2022 by Jeremy Morgan
Went to fat face on Saturday which we normally do every Saturday. New girl there on the till with glasses. What an inspiration to this shop. My wife is quite shy but she was fantastic with her.she said she was on her own as her boss was at lunch. She chatted with us and was such a fantastic employee. We left that shop on such a high. Well done fat face for employing such a fantastic girl. She must have employee of the month. Well done keep it up x
June 2022 by SUZY king
Good staff . Nice little shop
March 2022 by Hafe Ferry
Love FF, but the customer service in this store is really poor. Miserable and frankly rude staff mean I won't shop there again. Perhaps their employer needs to remind them that they are there to assist customers and not treat them as a nuisance. I've experienced this each of the three times I've been to the shop, from all demographics of staff.
August 2021 by Z A
Great shop - fab clothes, belts & footwear esp light, fashionable smart/casual wear.
August 2021 by Helen Joel
Lovely gifts for Christmas and stocking fillers. Very helpful staff. Nice experience during these stressful times ??
September 2020 by MrandMrs Bee
Lovely store but fed up of the sour faced middle aged staff. Definitely not customer friendly! Carmarthen store is much more welcoming and friendly. Get with it and drop the attitude old ladies!
September 2020 by Julie Thomas
Had a pleasant experience, staff went out of their way to help me find what I was looking for.
October 2019 by Chloe Morgan
Friendly staff and of course great products but not wheelchair accessible.
September 2019 by Clive Roberts
Nice but small shop
September 2019 by Vell Acine
Overpriced average clothes
August 2019 by josie dickinson
Grumpy sales assistant today... I returned a top after 14 days and sales assistant had stern words with me about returning items promptly.
April 2019 by Ian Seacombe
Great clothes and very nice staff
December 2018 by Andrew Morcom
Not a bad shop a bit pricey but clothes are well made
