December 2023 by David Helliwell
Friendly, knowledgeable and efficient staff.
November 2023 by Tomiwa Olisa
Nice customer service, they have enough staffs, so they won?t waste your time?
November 2023 by Arjun Mohan
Good service and very good staff
October 2023 by Adam Dean Thyerowen (Adam Dean)
Always a great service from the whole team!Informative and caring for all your needs.Can?t recommend enough!
October 2023 by Florence Kabs
They have a very nice customer care young man Hassi very good
August 2023 by Mr Data
I've been with EE since they took over BT and called into the store today due to the phone not ringing out. The staff member was great and gave advice, so I done as instructed and phone is working fine it's great to have helpful staff to help without making you feel silly.Didn't get her name, but very helpful Thankyou ?
July 2023 by Alexander GDI
Terrible service, no details on contract, dismissive and annoyed that we needed help despite no one being in store, go anywhere else!
February 2023 by Achini Dahanayake
The customer service of this place is just absolutely amazing. This is the second service they have provided me and I?m 110% satisfied with everything. First time Hassan was the customer advisor and today Chris did an amazing job, he was very friendly and helpful. I would recommend definitely.10 plus stars to the team EE Swansea.
February 2023 by Rachel Lipscombe
It was a very good experience and the people in the shop are very friendly and helpful
December 2022 by Josh Griffiths
The big build bald sales rep (didn?t get his name) couldn?t sell a free sandwich to a starving man. Walked in straight away and was met with hostility, assumptions were made that we were unable to take out a contract due to our credit score and age when it is more than good and most definitely better than his, with an attitude like that. Seemed like a manager of some sort, if not, certainly behaved like one. Wouldn?t recommend at all, go elsewhere.
October 2022 by Ranjot Singh Chahal
Too long waiting time , really disappointed
April 2022 by James Morrison
Called in Saturday afternoon. Staff sitting around chatting as no one was in there. Just called in to ask if they were aware of any issues with Google chrome browser as I'm not able to play videos etc. Was told "We don't deal with Google Chrome we sell phones" ?Errrmmm yes guys I'm one of your customers which you didn't even ask me. Pathetic response. Totally different experience from the pleasant customer service I get on the phone. No wonder it was dead in there. Poor attitude
April 2022 by Joshua W
Called in Saturday afternoon. Staff sitting around chatting as no one was in there. Just called in to ask if they were aware of any issues with Google chrome browser as I'm not able to play videos etc. Was told "We don't deal with Google Chrome we sell phones" ?Errrmmm yes guys I'm one of your customers which you didn't even ask me. Pathetic response. Totally different experience from the pleasant customer service I get on the phone. No wonder it was dead in there. Poor attitude
February 2022 by Alison Mcdonald
Excellent customer service just wouldn't accept my bank card for security checks ? .
November 2021 by Peppermint
Really friendly advisors who helped me get the best deal possible; lovely employees, clean store, great bargains.