January 2024 by Mark Llewellyn
Brilliant service
January 2024 by Rebecca Lloyd
Staff were polite and friendly. Store was clean and the display beds were in good condition. Sue (staff) was very helpful and took the time to understand what we needed, then helped us find an option that was within our budget. Bed purchased and delivery in less than 2 weeks.
December 2023 by it's piston baby
great and friendly staff were super helpful 5/5
November 2023 by clive newlands
Excellent service thanks
October 2023 by Jessie Henry
On friday the 15.09.23 at the llansamlet store swansea, I was greeted and assisted by Ian, who was very helpful patient and polite. He asked me a bunch of questions and recommended a certain mattress, that would help with my health issues, he then set me up on the sleep match, which surprisingly matched me, with the same mattress Ian had already recommended. I fell in love with the first bed Ian had showed me, which was the Alana upholstered shadow ottoman bedframe, I had the ex display memory form mattress to go with, which was perfect! Ricky in store was also very helpful, showing videos of the storage space the ottoman has to offer. The overall experience was just lovely Ian did everything he could do to make it affordable for us too, which was a huge help, we are very greatful thanks again guys!
September 2023 by derek evans
Great assistance with everything
August 2023 by Emma Weedall
Outstanding customer service by Yvonne at Llansamlet Swansea store .Bought electric bed for my parents .So help full ,understanding and politeWent above and beyond expectations. Will definitely purchase again from this store . Thank you Yvonne x
June 2023 by Paul Jones
Out standing customer care and informative, Sue gave us all the information we needed to make our decision. Great staff.
June 2023 by Sharon Sparkes
Really happy with our purchase, thank you Dreams
April 2023 by Ashley Davies
We went onto the shop looking for a mattress only, the assistant came over to help and was fantastic, she showed us the mattress selector device which we tried out and then she showed us the options in store, we picked one we liked best and bought and payed for it there and then, great service very helpful, great knowledge of the products in store.
April 2023 by Mark Parry
Very helpful, love their automated matress chooser.
February 2023 by Lorraine Haddow
Very helpful staff good experience buying our bed
February 2023 by karen stone
Not pushy at all, very friendly staff. Even though it was busy, you didn't feel rushed
October 2022 by Jennifer Thomas
Very pleasant and helpful service. I would recommend the Dreams store very good selection of beds.
September 2022 by Janet Winstone
Lovely experience walked in with my grandson and described what type of bed I wanted. I went on the mattress simulator and picked bedframe , headboard and mattress the lady staff member was really helpful and the store,was lovely spacious and clean. Recommend trying the mattress simulator it was brilliant
