10:30AM - 4:30PM
Unit 4“To be fair, I have had nothing but trouble with o2 recently and went in to the shop fully intending to quit o2 for a competitor. I had already spoken to a member of staff at the mcarthur Glen store who wasn't helpful, and have done a webchat which also didn't sort the problem. Habib was amazing and spoke to o2 customer service for me, and performed a sim reset. He checked all was well before we left the store. Thanks Habib!”
10:30AM - 4:30PM
14 St Marys Arcade“Just wanted to say a massive thank you to Ryan. I was greeted immediately upon entering the store and nothing was too much trouble for him. He helped me to find the best deal and switch my contract over. Would highly recommend.”
10AM - 4PM
4 Union St“Absolutely excellent customer service from all the team in this store. Very helpful and knowledgeable. Josh in particular was very patient and thorough, going through our two upgrades, trade in and data transfer step by step. Plus he has excellent taste in watches! ?.”
10:30AM - 4:30PM
Unit C“I made an appointment at the Morfa store for Saturday 12th August at 10.30 as my iphone had frozen. I was met by a very pleasant young man who made me most welcome, attached my phone to his computer and solved the problem in no time at all. Unfortunately I didn't ask his name but can't speak highly enough of him and the service I received. Thank you very much.”
10:30AM - 4:30PM
803 Oxford St“I've been with EE since they took over BT and called into the store today due to the phone not ringing out. The staff member was great and gave advice, so I done as instructed and phone is working fine it's great to have helpful staff to help without making you feel silly.Didn't get her name, but very helpful Thankyou ?”
11AM - 5PM
805 Oxford St“Nice range of games and videos. Some titles I haven't seen before in the gaming area. Found Top Gun video for just £2. Also good selection of hardware for everyone.”
“The best experience I've had when purchasing a phone, staff ( Naomi, Tanzin and Kieran) were so bubbly and informative about my decision that I almost didn't want to leave as they had such a good vibe. Even though I had a million and one questions they had an answer for every one of them and did so in such a warm and welcoming way. 5 stars and would recommend to anyone looking to change contract or phone!”