March 2024 by Gillian McFarlane
A beautiful building, spacious rooms but they need updating (dirty, cracked tiles, ? Mold)Staff - need retraining on customer serviceBreakfast - disgusting !!Rooms: Room is lovely, the bathroom needs gutting.I arrived to water in the fridge at room temperature - fridge wasnt even turned on.Black dirty grout ? Mold, missing screw covers, damaged and dirty toilet, the bathtub spout is i think meant for a shower, it stays so hot that i got a burn just by touching it when getting out of the bath. Tub is much higher than the floor, be careful getting out.Food & drinks: Went to breakfast at 8.30amOrdered avocado benedict, took 20 mins and the eggs arrived basically hard boiled. Sent them back, finally arrived at 9.15am with so much hollandaise which was disgusting, so much lemon that it was inedible. Maybe chef retaliation to sending the dish back.The people at the next table had the same isse with their eggs, they sent then back and were so disgusted they didnt reorder.Staff - the three staff members stood by the kitchen door complaining about work, the boss, their duties, they were so loud that they blocked out conversations in the breakfast room.The other couple said it had been the same for the last two days - so unprofessional.Hree staff members in a corner, no one managing the breakfast room. I had to walk to the kitchen myself to try and find someone for more coffee.
March 2024 by Sarah Covins
We stay at Hotel Portmeirion, and had one meal at Castell
February 2024 by Tudor Williams
Very nice lunch. Good value for three courses. Then a walk through Porth Meirion. Bendigedig.
January 2024 by Janet AG
Fabulous place!Food & drinks: Great food.
December 2023 by Tim Smith
We had lunch at the Castell during a visit to the village in late November, so we were offered the Festive Menu. Everything was perfect. Service, quality, quantity were top notch. Finished the meal with a pot of tea in front of the log fire. We both felt it was the best turkey roast ever !
November 2023 by Kenneth Moyse
Amazing Sunday lunch, could not fault it. Food first class, service excellent, we were made to feel very welcome by the staff.Nearby activities: Portmeirion Village is quite something to see, amazing Italian architecture, one man's dream come true!Walkability: A lot to see, but us a little bit of a gradient going down to the coast.Food & drinks: Food and drinks ready available in the village.
October 2023 by Jonathan Luo
Came here for the 3-course lunch, which was absolute value at £30 per head as it also gives you free entry into Portmeirion.Food was delicious and would give this 4.5 stars if I could.
October 2023 by Julia Allan
We had the three course set lunch menu. Staff were friendly.
October 2023 by Birthdayboy202
Just spent a great weekend in the hotel to celebrate a wedding anniversary. The receptionist when we arrived was really friendly and so were all of the staff during our staff. We stayed in a suite which was really nice and we ate both nights in the brasserie and the food was outstanding with top class service. There was a lovely log fire in the bar area and looking around the hotel there were lots of seating areas outside which would be lovely in the summer. We had a great time and I would thoroughly recommend the hotel for a special occasion.
September 2023 by George Murray
Bookings only so couldn't get lunch
September 2023 by ALI ALZAHRANI
We couldn't get a reservation, it was
September 2023 by Roger Barden
Stopped for a three course lunch which was cooked to perfection and reasonable value at £30.00 per head. Very friendly staff and beautiful hotel grounds. Worth a visit but book in high season.
September 2023 by Jamie Stallwood
Always amazing service and great food in the restaurant.
September 2023 by janemU1195LY
First impressions of the room were great, it was big with a seating area, kitchenette with fridge, separate dressing room and large bathroom. Unfortunately the room was directly over the kitchen so from about 5pm until late it was noisy, and again in the early morning. Given a small discount in the morning when checking out, but wouldn't go back. Expensive luxury rooms shouldn't be placed over a hot, busy kitchen or at the very least warn guests of the position of the room, totally spoilt what should have been a lovely stay!
September 2023 by Peter-FTM
We booked online for the 3 course lunch offer with entrance to Portmerrion included. All of our food was excellent, there was a slight issue with the meal but this was dealt with quickly and efficiently and we would definitely recommend a visit to Castell Deudraeth and Portmerrion.
