July 2023 by Google user
THE most amazing service. Steve is so helpful and friendly, Nothing was to much trouble. He Provided me with a courtesy car, and the whole thing was hassle free. ! My car came back looking brand new. Couldn?t recommend this business enough. If i could give more than 5 stars i would ! Amazing!
December 2022 by Danny Rodrigues (Rodders)
Couldn?t recommend Steve and his team highly enough. Fantastic customer service and great repair work. They went above and beyond and prevented our vehicle from being written off by the insurance company. Kept us well informed and got the vehicle back to us in a very short time frame. Would definitely use them again. We live over an hour away, but well worth the journey.
December 2022 by janet fitch
I had a accident in my 7 month old car and Steve returned it to me looking as though the accident had never happened. I am delighted
January 2022 by Liv P
I had a massive scratch on my passenger door. Sent it to Steve mellor to get repaired.When I arrived a week later to pick my car up they let me know that they also sorted out a big scuff on the back of my car. They did this free of charge and without me asking. I am really pleased with the kindness and professionalism of this complaint. 10/10 recommend.Service: Body & Trim
January 2022 by Jade W
I had an incident with a pheasant, the guys got me a quote for the damage quickly, advised me on the best way to go forward and got me booked in ready for repair. Curtesy car provided as my insurance weren?t prepared to give me one. Damage repaired in just under a week. Kept well informed throughout. Efficient and professional! Thank you!
January 2022 by Ian Price
Was given a quote by phone but didn't get call backs from them to view the car or arrange an appointment. Numerous requests for a phone back were ignored. 3 weeks from first contact and no communication at all. I've since booked the car in elsewhere. I'll never attempt to use Steve Mellor again.
January 2022 by Mia D-J
Absolutely faultless service, will not hesitate to use again.Service: Body & Trim
January 2021 by Rhian Marsh
Steve Mellor were exceptional especially at this difficult time. They delivered me a courtesy car and collected my car for repair and returned in the same way, so there was no inconvenience to myself at all. All paperwork was done online and payment made over the phone so as to social distance. Repair is first class, I'm thrilled! Will be recommending to everyone
January 2021 by Michael Caplan
A truly professional company. I dealt with Richard Roberts who gave a first class service in getting my car repaired, keeping me informed every step of the way. My car was collected, repaired and delivered back to me precisely on time and looking like new again. Richard is a credit to Steve Mellor ARC Ltd who provide an excellent service! Well done Richard and the team, from a very satisfied customer!
