November 2023 by Kathryn Williams (Kat)
The boots staff always are helpful and friendly
September 2023 by Mark My Words
I visited the Ruthin branch of Boots this afternoon to buy some urgently needed off the shelf pills. There were 4 members of staff working near to the tills in the pharmacy, but despite waiting to be served for 4 minutes, not one member of staff even acknowledged my presence - a polite ?sorry, I?ll be with you in a minute? would have been nice. Instead I was completely ignored. I can only presume that they hadn?t received any training in customer service whatsover. I left without making my purchase and went to Tesco instead, where the tablets were cheaper and the service vastly superior - which wasn?t difficult, as the service in Boots was non-existent.
July 2023 by Jon Bevan
First time I?ve had to get my tablets from this pharmacy as just left the military, they had my prescription for 8 days, I went to collect my tablets and they only gave me a quarter of the dose of tablets that i needed after I?d built up to get to over the past year, also I was stood there for 30 minutes while they served absolutely everyone before me even though I was the first customer there. I go back 2 days later to be stood standing there another 15 minutes to be given fast acting capsules rather than slow release tablets the doctor prescribed (there?s clearly a reason I was prescribed them ).I?ve not had any other issues in any other pharmacy while on these tablets but if your planning on going in there, be prepared to come out with something different to what the doctor prescribed and expect to come out aged by 10 years due to the lack of anyone having a clue what?s going on in there.
June 2022 by Steve Galloway
Boots Pharmacy, on Castle Street, Ruthin, is one of two principle High Street chemists in the town. Until about the late 1980's a third longstanding privately owned Chemist was located adjacent to Boots, and was eventually bought out by Boots. Today, Boots provides a well populated inventory of prescription medicines, together with a retail operation for healthcare and digital film processing. For those with places to go and things to do, this outlet supports an "order and collect" facility.
May 2022 by Bernard Snape
Nice place to shop
October 2021 by Pauline Davies
Boots are always ok
September 2021 by Sara Tatham
Exceptional customer service
September 2021 by Fred Dreiling
Great service, uncrowded....
August 2021 by Jenny Roberts
Always very helpful and professional and always happy to advise.
August 2021 by Jamie Stratton
Very friendly and helpfull staff.
August 2021 by Dave Edwards
Friendly helpful staff
September 2020 by j evans
Helpful friendly staff..and they get my meds right..and on time unlike another pharmacy
September 2020 by Lorna Carter
Lovely staff, very helpful and cheerful
September 2019 by Marcia Williams
It's Boots - usual good, helpful service
August 2019 by Andrew Gale
Good range of products for a small shop. Efficient staff with dispensary
